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Where do I stand? The interaction of leader–member exchange and performance ratings

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Abstract

The congruence model of leader–member exchange (LMX) quality predicts that agreement between leader and members regarding relationship quality is associated with follower performance. However, questions remain over how cultural relational norms influence congruence. This study, based on a government-linked international joint venture in Malaysia, investigates cultural relational norms in relation to leader–member agreement on relational quality and leader evaluation of member performance. Our findings revealed that LMX quality agreement was related to in-role and extra-role performance among dyadic relationships conforming to Malaysian cultural norms. This study contributes to understanding how cultural relational norms provide conditions to the congruence model of LMX.

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Notes

  1. Owing to missing data on education level, we cannot run education (dis)similarities in our equation model, although that was our intention.

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Acknowledgements

A previous version of this article was presented at the 61st International Communication Association Annual Conference. The authors would like to thank Professor Michael Witt and the reviewers of this article for their many helpful comments.

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Abu Bakar, H., Jian, G. & Fairhurst, G. Where do I stand? The interaction of leader–member exchange and performance ratings. Asian Bus Manage 13, 143–170 (2014). https://doi.org/10.1057/abm.2014.3

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