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City branding research and practice: An integrative review

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Abstract

Closing the gap between theory and practice presents a major challenge for branding. However, a disconnect has formed between city branding research and practice. This article argues that the divergent evolutionary paths of city branding research and practice contribute to this disconnect. Specifically, we review the evolution of city branding research and practice through a macroscopic lens in order to delineate major shifts in the philosophies and assumptions shaping each trajectory. In terms of practice, we map the development of city brand management over five waves covering primitive attempts to adjust what cities mean to people, boosterish city promotion, entrepreneurial urban governance, formalised city marketing and, finally, a rhetorical city brand focus. We then identify four major waves in city branding research: (i) initial possibilities, (ii) application and adaption of existing branding theory, (iii) development of a critical lens and (iv) progressive approaches that intersect with the co-creation branding paradigm. As well as providing a basis for mutual understanding and collaboration between researchers and practitioners, examination of both evolutionary paths indicates major research gaps in the city branding literature that appear particularly pertinent to bridging the city branding theory-practice gap.

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Authors and Affiliations

  1. Department of Marketing, Griffith University (Australia), Griffith University (Australia), Southport, 4215, Queensland, Australia

    Amelia Green

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  1. Amelia Green
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  2. Debra Grace
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  3. Helen Perkins
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Correspondence to Amelia Green.

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2holds a Bachelor of Business with Honours in Marketing and Management and a PhD in Marketing. Her research and teaching interests lie within the services marketing, branding and consumer behaviour areas. She has numerous publications within top international journals such as Journal of Retailing, Journal of Service Research, Journal of Services Marketing, European Journal of Marketing, Journal of Retailing and Consumer Services and many more.

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Green, A., Grace, D. & Perkins, H. City branding research and practice: An integrative review. J Brand Manag 23, 252–272 (2016). https://doi.org/10.1057/bm.2016.8

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  • DOI: https://doi.org/10.1057/bm.2016.8

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