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Dimensions of Corporate Social Responsibility and Advertising Practice

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Abstract

This study examined the effects of positive and negative news about a corporation's adverting practice on consumers' assessments of the corporation's ethical, discretionary and relational practices, three dimensions of corporate social responsibility (CSR) practices. The results suggested while the effect of positive news might be minimal, the persuasiveness of negative news should not be overlooked. However, the negative news effect is content specific, depending on assessments toward different dimensions of CSR practices. Consumers were able to separate the negative news effect and attribute specific negativity to their assessments of different CSR practices.

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Authors and Affiliations

  1. Department of Communication Sciences, University of Connecticut-Stamford, Stamford, CT, USA

    Alex Wang

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  1. Alex Wang
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Wang, A. Dimensions of Corporate Social Responsibility and Advertising Practice. Corp Reputation Rev 11, 155–168 (2008). https://doi.org/10.1057/crr.2008.15

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