Correspondence: William S. McNee, President, Saugatuck Technology, 49 Riverside Ave, Westport, CT 06880, USA. Tel: +1 203 391 3025; E-mail: bill.mcnee@saugatech.com

¹is the President and CEO of Saugatuck Technology, a business and market strategy consulting firm focused on emerging IT markets, and executive research/advisory services. Most recently, Mr. McNee has helped spearhead the firm's research into evolving business models as a result of the shifts to software-as-service, open source and utility computing.

Abstract

Software-as-a-service refers to software provided and used in a utility computing context where the services provider delivers the functionality of the application or utility infrastructure software over a network, through a services interface. In this interview with Bill McNee, CEO of Saugatech, Michael Moon gets the scoop on his concept of SaaS 2.0.