Content-type: text/application/x-research-info-systems Provider: Palgrave Macmillan Content: application/x-research-info-systems TY - JOUR AU - Doyle, Shaun TI - Self-service delivery and the growing roles of channels JA - J Database Mark Cust Strategy Manag PY - 0000///print VL - 14 IS - 2 SP - 150 EP - 159 SN - 1741-2439 UR - http://dx.doi.org/10.1057/palgrave.dbm.3250046 ER -