Content-type: text/application/x-research-info-systems

TY  - JOUR
AU  - Doyle, Shaun
TI  - A strategy for self-service in a telco environment
JA  - J Database Mark Cust Strategy Manag
PY  - 0000///print
VL  - 14
IS  - 4
SP  - 315
EP  - 321
PB  - Palgrave Macmillan Ltd
SN  - 1741-2439
UR  - http://dx.doi.org/10.1057/palgrave.dbm.3250062
ER  -