Journal of Database Marketing & Customer Strategy Management

TABLE 1

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The importance of rewards in the management of multisponsor loyalty programmes

Pedro Reinares Lara and Jesús García de Madariaga

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Table 1. Denomination and content of the possible rewards of a loyalty programme

Personal tangiblesFashion, complements, glasses, costume, jewelry, etc.
Utilitarian tangiblesDaily practical needs such as a small electric appliance for the home.
Amusement tangiblesMusical equipment, DVDs.
Amusement intangiblesContests, raffles, games.
TourismTrips, hotels, airline tickets.
DiscountsDirect or indirect price reduction.
InformationReports about health, stock market, fashion, cars, etc. ...
LeisureRestaurants, bars, amusement parks.
CultureTickets to the cinema, exhibitions, museums, cooking courses, concerts.
ServicesGuarantees, maintenance, fast delivery.
Social benefitsExclusiveness, preference, prestige.
SolidaritySocial ends for disadvantaged third parties.
EcologySaving energy, protecting the environment.
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