Content-type: text/application/x-research-info-systems TY - JOUR AU - Jackson, Tyrone W TI - Personalisation and CRM JA - J Database Mark Cust Strategy Manag PY - 2007/12/03/online VL - 15 IS - 1 SP - 24 EP - 36 PB - Palgrave Macmillan Ltd SN - 1741-2439 UR - http://dx.doi.org/10.1057/palgrave.dbm.3250065 ER -