Content-type: text/application/x-research-info-systems TY - JOUR AU - Forbes, Thayne TI - Valuing customers JA - J Database Mark Cust Strategy Manag PY - 2008/01/07/online VL - 15 IS - 1 SP - 4 EP - 10 PB - Palgrave Macmillan Ltd SN - 1741-2439 UR - http://dx.doi.org/10.1057/palgrave.dbm.3250071 ER -