Journal of Database Marketing & Customer Strategy Management http://www.palgrave-journals.com/dbm/journal/vaop/ncurrent/rss.rdf Palgrave Macmillan Ltd en Copyright © Palgrave Macmillan Ltd Journal of Database Marketing & Customer Strategy Management 1741-2439 Copyright © Palgrave Macmillan Ltd rights@palgrave.com Journal of Database Marketing & Customer Strategy Management http://www.palgrave-journals.com/pal/images/logos_b_o_w/dbm.gif http://www.palgrave-journals.com/dbm/ Norwich Union case study http://dx.doi.org/10.1057/dbm.2008.10 Norwich Union case study

Journal of Database Marketing & Customer Strategy Management advance online publication, August 25, 2008. doi:10.1057/dbm.2008.10

Author: Lyn Etherington

]]> Norwich Union case study Lyn Etherington doi:10.1057/dbm.2008.10 Journal of Database Marketing & Customer Strategy Management advance online publication, August 25, 2008 August 25, 2008 Journal of Database Marketing & Customer Strategy Management August 25, 2008 aop current Data protection: Tougher enforcement and increased power for the Information Commissioner? http://dx.doi.org/10.1057/dbm.2008.9 Data protection: Tougher enforcement and increased power for the Information Commissioner?

Journal of Database Marketing & Customer Strategy Management advance online publication, August 25, 2008. doi:10.1057/dbm.2008.9

Authors: Ewan Nettleton & Ian Turner

]]> Data protection: Tougher enforcement and increased power for the Information Commissioner? Ewan Nettleton Ian Turner doi:10.1057/dbm.2008.9 Journal of Database Marketing & Customer Strategy Management advance online publication, August 25, 2008 August 25, 2008 Journal of Database Marketing & Customer Strategy Management August 25, 2008 aop current Net Promoter opinion piece http://dx.doi.org/10.1057/dbm.2008.11 Net Promoter opinion piece

Journal of Database Marketing & Customer Strategy Management advance online publication, August 25, 2008. doi:10.1057/dbm.2008.11

Author: Robert Shaw

]]> Net Promoter opinion piece Robert Shaw doi:10.1057/dbm.2008.11 Journal of Database Marketing & Customer Strategy Management advance online publication, August 25, 2008 August 25, 2008 Journal of Database Marketing & Customer Strategy Management August 25, 2008 aop current