Paper

Journal of Direct, Data and Digital Marketing Practice (2007) 9, 30–46. doi:10.1057/palgrave.dddmp.4350076

Pop-ups, pop-unders, banners and buttons: The ethics of online advertising to primary school children

Agnes Nairn1 and Alexander Dew2

Correspondence: Agnes Nairn, UPR Marches et Innovation, EM Lyon Business School, 23 Avenue Guy de Collongue, Ecully 69132, France. Tel: +44 7796 585449; E-mail: Nairn@EM-Lyon.com

1was a market research practitioner for many years before becoming an academic researcher and writer. She is based in the UK but is affiliate Marketing Professor at EM Lyon Business School and Visiting Marketing Professor at RSM Erasmus University in the Netherlands. Her research focuses on issues relating to children's marketing and she has published in a wide range of international journals.

2worked on this paper as part of his dissertation, while studying for a Masters degree at the University of Bath. Having achieved this he is now a Foundation Professional and works for IBM in sales and marketing.

Received 1 May 2007.

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Abstract

The growth in children's access to the internet has led to the development of thousands of child-oriented websites, many of them heavily laden with commercial promotion. This has led interest groups, parents and lobbyists to question the ethics of targeting children through this new medium and some have even called for it to be banned. This paper examines the evidence behind these concerns, gives an overview of the codes currently in place to regulate online advertising to children and presents a review of the commercial practice on some of the websites currently popular with UK primary school children aged 9–11. Most of the sites accessed by today's children are not specifically targeted at them. This means that advertising tends to be for products not used by children. While most of these adverts are irrelevant rather than harmful, the fast-evolving interactive formats of online advertising, however, give cause for concern. In particular, half of adverts (particularly adver-games) are not clearly labelled as such; signposting from host sites to an advertiser's site is poor; and there is significant use of popular children's characters to incite sales. All of these practices are potentially deceptive for children below senior school age who may find it hard to distinguish persuasive intent from entertaining content in the current online environment. There is thus a strong case for site owners, advertisers and self-regulatory bodies to work together to ensure that sites are aware of the audience they are attracting and that they make it easy for children to understand quite clearly the difference between what is designed to entertain and what is designed to persuade.

Keywords:

children, advertising, online, ethics, adver-games, regulation

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Henry Stewart