Abstract
Multi-criteria decision-making (MCDM) is presented as an eight-stage process of shaping information that satisfies the following criteria. The information should be accessible, differentiable, abstractable, understandable, verifiable, measurable, refinable and usable. For some stages, the decision-advisor should emphasize doing the stage convincingly by carrying out first its technical aspects, then relating to the context of the problem, and finally by taking into account the particular situation of the decision. For others, the decision-advisor should emphasize evincing information from the decision-maker first by relating to the situation of the decision, then seeing it in its context, and finally in its technical aspects. Methods for supporting the first four stages are shown to be personal construct theory for accessing the information, grounded theory for differentiating clusters of constructs, critical realism for abstracting their real meaning, and Nomology to understand how they fit into the criteria tree. An illustration is given.
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Appendix: Alternatives and constructs
Appendix: Alternatives and constructs
Travel
Provides a break from studying,Contingent upon finding a travelling partner,Might be your last chance to do it,Right of passage,So much to see before you decide where to settle,Meeting new people and experiences,Discovering new places and cultures.
Work (home)
Instant income,No rent if you live at home,Familiar surroundings,Still fresh from college and used to hard work,Contacts,New environment,Use of acquired skills,Put university theories into practice.
Work (abroad)
Instant income,Expensive to set yourself up,Possibility of language barrier,Possibility of different expectations,Qualifications may not be fully recognized.
Study (home)
Very little culture shock,Familiar surroundings and lifestyle,May be hard to motivate yourself,May still be mentally drained from finals,Will have to pay fees,Improved prospects,Meeting new people.
Study (abroad)
Possible language barrier,Expensive to set yourself up,Good growth experience,Chance to learn new language,Improved prospects.
Do nothing
Not a care in the world,May get yourself into the habit,You may be frowned upon,Bad for your prospects.
Work in Washington, DC
Salary and benefits of job opportunities,Experiences to be gained in DC,Presence of friends in DC,Close to family,Potential to have additional family members move to Washington,Cost of living.
Move to Boston
Potential to find suitable living arrangements,Potential to find a job—salary and benefits of job opportunity,Desire to live in big city on the east coast of the US, but not New York,Potential to have additional family members move to Washington,Cost of living.
Live at home
Back-up or last resort if jobs cannot be found,Ability to live with family,Familiarity with the area.
Go to law school
Acceptances based on LSAT scores and past grades,Reputation of institution,High financial burden,Location of the university,Motivation necessary to continue studies,Contingent upon continued interest in being a lawyer.
Work in an investment-banking firm
Overall quality of the job offer,Salary and benefits,The people, that is, co-workers, peers, superiors, etc.,Previous experience required,Reputation—the name and respectability of the investment bank.
Work in an accounting firm
Overall quality of the job offer,Salary and benefits,The people, that is, co-workers, peers, superiors, etc.,Previous experience required,Reputation—the name and respectability of the accounting firm.
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Brugha, C. Structure of multi-criteria decision-making. J Oper Res Soc 55, 1156–1168 (2004). https://doi.org/10.1057/palgrave.jors.2601777
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DOI: https://doi.org/10.1057/palgrave.jors.2601777