Article
Eastern Economic Journal (2009) 35, 96–114. doi:10.1057/palgrave.eej.9050046
The Internet's Impact on Competition, Free Riding and The Future of Sales Service in Retail Automobile Markets
Ellen Sewella and Charles Bodkina
aDepartment of Economics, The University of North Carolina at Charlotte, 9201 University City Blvd., Charlotte, NC 28223, USA. E-mail: esewell@uncc.edu
Abstract
This paper investigates the impact of the internet on intra-brand competition in new car markets by empirically examining its role in the search process. The model is a two-equation simultaneous system with one continuous and one dichotomous dependent variable. Equation one explains the overall amount of intra-brand search while equation two explains the decision to utilize the internet in the search process. Having established a significant increase in intra-brand competition, the paper proceeds to address the impact on free riding in retail automobile markets, long argued to be the likely outcome of excessive intra-brand competition.
Keywords:
internet, free riding, automobile, service, retail
JEL Classifications:
L10; L50; M31
MORE ARTICLES LIKE THIS
These links to content published by Palgrave Macmillan are automatically generated.
RESEARCH
The Internet's Impact on Competition, Free Riding and The Future of Sales Service in Retail Automobile MarketsEastern Economic Journal Article
Growing shopping malls and behaviour of urban shoppersJournal of Retail and Leisure Property Original Article
Management of trust in the e-marketplace: the role of the buyer's experience in building trustJournal of Information Technology Research Article
Competitive interactions: the international investment patterns of Japanese automobile manufacturersJournal of International Business Studies Article




