1. ¹Wayne Calloway School of Business and Accountancy, Wake Forest University, Winston-Salem, NC, USA
2. ²401 Lowder Building, Department of Management, College of Business, Auburn University, Auburn, AL, USA

Correspondence: Terry Anthony Byrd, 401 Lowder Building, College of Business, Auburn University, Auburn, AL 36849, USA. Tel: +1 334 844 6543; E-mail: tbyrd@business.auburn.edu

Received 29 January 2002; Revised 9 August 2002; Accepted 8 November 2002.

Abstract

The goal of this research was to operationalize the information technology infrastructure (ITI) concept by identifying its underlying dimensions and establishing a valid and reliable measure for the construct. In order to accomplish this task with the highest degree of certainty, two approaches were sequentially applied: exploratory factor analysis and confirmatory factor analysis. In evaluating the confirmatory factor model, a step-by-step process was employed, assessing unidimensionality, reliability, discriminant validity, and nomological validity. The dimensions of ITI were determined to be: Chief Information Officer, IT Planning, IT Security, Technology Integration, Advisory Committee, Enterprise Model, and Data Administration. Researchers may now make use of this validated ITI measure to conduct investigations of ITI and other organizational measures. Implications of the ITI measure with other organizational initiatives such as electronic commerce and knowledge management are explored.