Article
European Journal of Information Systems (2006) 15, 200–213. doi:10.1057/palgrave.ejis.3000605
Customising agile methods to software practices at Intel Shannon
Brian Fitzgerald1, Gerard Hartnett2 and Kieran Conboy3
- 1University of Limerick, Castletroy, Limerick, Ireland
- 2Intel Communications Europe, Shannon Industrial Estate, Shannon, Co.Clare, Ireland
- 3Department of Accountancy and Finance. NUI Galway, Galway, Ireland
Correspondence: Brian Fitzgerald, University of Limerick, Ireland. Tel: +353 61 202720; Fax: +353 61 202734; E-mail: bf@ul.ie
Received 18 May 2005; Revised 19 June 2005; Accepted 9 January 2006.
Abstract
Tailoring of methods is commonplace in the vast majority of software development projects and organisations. However, there is not much known about the tailoring and engineering of agile methods, or about how these methods can be used to complement each other. This study investigated tailoring of the agile methods, eXtreme programming (XP) and Scrum, at Intel Shannon, and involved experienced software engineers who continuously monitored and reflected on these methods over a 3-year period. The study shows that agile methods may individually be incomplete in supporting the overall development process, but XP and Scrum complement each other well, with XP providing support for technical aspects and Scrum providing support for project planning and tracking. The principles of XP and Scrum were carefully selected (only six of the 12 XP key practices were implemented, for example) and tailored to suit the needs of the development environment at Intel Shannon. Thus, the study refutes the suggestion that agile methods are not divisible or individually selectable but achieve their benefits through the synergistic combination of individual agile practices; rather, this study shows that an a la carte selection and tailoring of practices can work very well. In the case of Scrum, some local tailoring has led to a very committed usage by developers, in contrast to many development methods whose usage is limited despite being decreed mandatory by management. The agile practices that were applied did lead to significant benefits, including reductions in code defect density by a factor of 7. Projects of 6-month and 1-year duration have been delivered ahead of schedule, which bodes well for future ability to accurately plan development projects.
Keywords:
agile methods, software development, XP, Scrum, method tailoring, method engineering, Intel

