Skip to main content
Log in

An empirical study of IS architectures in French SMEs: integration approaches

  • Research Article
  • Published:
European Journal of Information Systems

Abstract

This paper, based on a cross-sectional empirical study of information system (IS) architectures within 143 small to medium enterprises (SMEs) in France, reports findings on how SMEs architect to achieve IS integration and interoperability. This research provides an empirically derived taxonomy of enterprise architectural variants of the types often described in the literature for large firms. This study finds indications that for SMEs the immediate goal of interoperability prevailed over fuller and more formal system integration. The most common means for approaching enterprise architecture and any form of integration is via the construction of software bridges and interfaces. Partially standardized architectures based on Enterprise Systems (ERP) are the next most common type. Hybrid architectures – mixed Enterprise Applications Integration and ERP – are the third most common. The contribution of this paper lies not in the identification of the three types but resides (1) in the description of their distribution in SMEs; (2) in the absence of other integration/interoperability types in this population; and (3) most importantly in the interpretation of the organizational and historical rationale explaining the emergence of these types in this organizational context.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Figure 1
Figure 2
Figure 3
Figure 4

Similar content being viewed by others

References

  • Ács Z, Bosma N and Sternberg R (2008) The entrepreneurial advantage of world cities: evidence from global entrepreneurship monitor data. Jena Economic Research Papers, 2008–063.

  • Ács Z and Szerb L (2009) The global entrepreneurship index (geindex). Foundations and Trends® in Entrepreneurship 5 (5), 341–435.

    Article  Google Scholar 

  • Admiraal W, de Laat M, Rubens W and Lally V (2003) ICT support for workplace learning: eLearning in small and medium enterprises (SMEs), In Online Book of Abstracts of the European Conference on Educational Research. [WWW document] http://www.eera-ecer.eu/.

  • Aldenferder M and Blashfield R (1984) Cluster analysis. In Sage University Series: Quantitative Applications in the Social Sciences (LEWIS-BECK M, Ed), Vol. 44, Sage, Newbury Park, CA, 88pp.

    Google Scholar 

  • Avital M and Vandenbosch B (2000) Sap implementation at metalica: an organizational drama. Journal of Information Technology 15 (3), 665–673.

    Article  Google Scholar 

  • Ballantine J, Levy M and Powell P (1998) Evaluating information systems in small and medium-sized enterprises: issues and evidence. European Journal of Information Systems 7 (4), 241–251.

    Article  Google Scholar 

  • Beniger JR (1986) The Control Revolution: Technological and Economic Origins of the Information Society. Harvard University Press, Cambridge, MA.

    Google Scholar 

  • Benlian A (2009) A transaction cost theoretical analysis of software-as-a-service (SaaS)-based sourcing in SMBs and enterprises. In European Conference on Information Systems (MARCO MD, LOEBBECKE C and WILLCOCKS L, Eds), Paper ECIS2009-0003.R1, pp 1–13, ECIS 17, Verona Italy.

    Google Scholar 

  • Bensaou B and Venkatraman N (1995) Configurations of interorganizational relationships: a comparison between U.S. and Japanese automakers. Management Science 41 (9), 1471–1492.

    Article  Google Scholar 

  • Besson P and Rowe F (2001) ERP project dynamics and enacted dialogue: perceived understanding, perceived leeway, and the nature of task-related conflicts. Database for Advances in Information Systems 33 (4), 47–66.

    Article  Google Scholar 

  • Blili S and Raymond L (1993) Information technology: threats and opportunities for small and medium-sized enterprise. International Journal of Information Management 13 (6), 439–448.

    Article  Google Scholar 

  • Boh WF and Yellin D (2006) Using enterprise architecture standards in managing information technology. Journal of Management Information Systems 23 (3), 163–207.

    Article  Google Scholar 

  • Boh WF, Yellin D, Dill B and Herbsleb J (2003) Effectively managing information systems architecture standards: an intra-organizational perspective. In Standard Making: A Critical Research Frontier for Information Systems, MISQ Special Issue Workshop, Pre-conference workshop for International Conference on Information Systems (KING J and LYYTINEN K, Eds), pp 12–14, ICIS 2003, Seattle, Washington.

    Google Scholar 

  • Brancheau JC and Wetherbe J (1986) Information architectures – methods and practice. Information Processing & Management 22 (6), 453–463.

    Article  Google Scholar 

  • Buonanno G, Faverio P, Ravarani A, Sciuto D and Tagliavini M (2005) Factors affecting ERP system adoption, a comparative analysis between SMEs and large companies. Journal of Enterprise Information Management 18 (5), 384–426.

    Article  Google Scholar 

  • Chalmeta R, Campos C and Grangel R (2001) Reference architectures for enterprise integration. Journal of Systems and Software 57 (3), 175–191.

    Article  Google Scholar 

  • Cheney PH and Kasper GM (1993) Responding to world competition: developing the global is professional. Journal of Global Information Management 1 (1), 21–31.

    Article  Google Scholar 

  • Colomb RM and Orlowska ME (1995) Interoperability in information-systems. Information Systems Journal 5 (1), 37–50.

    Article  Google Scholar 

  • Corneliussen MS (2008) It architecturing: reconceptualizing current notions of architecture in is research. In 16th European Conference on Information Systems (GOLDEN W, ACTON T, CONBOY K, VANDER HEIJDEN H and TUUNAINEN VK, Eds) CD-ROM, Galway, Ireland.

    Google Scholar 

  • Davenport T (2005) The coming commoditization of processes. Harvard Business Review 83 (6), 100–108.

    Google Scholar 

  • Duhan S, Levy M and Powell P (2001) Information systems strategies in knowledge-based SMEs: the role of core competencies. European Journal of Information Systems 10 (1), 25–40.

    Article  Google Scholar 

  • European Commission (2003) Recommandation 2003/361/EC. [WWW document] http://ec.europa.eu/enterprise/policies/.

  • Everitt BS (1993) Cluster Analysis. Heinemann, London.

    Google Scholar 

  • Farrell J and Saloner G (1985) Standardization, compatibility, and innovation. RAND Journal of Economics 16 (1), 70–83.

    Article  Google Scholar 

  • Finkelstein C (1989) An Introduction to Information Engineering: From Strategic Planning to Information Systems. Addison-Wesley, New York.

    Google Scholar 

  • Gerdin J (2005) Management accounting system design in manufacturing departments: an empirical investigation using a multiple contingencies approach. Accounting, Organizations and Society 30 (2), 99–126.

    Article  Google Scholar 

  • Giachetti R (2004) Enterprise integration: an information integration perspective. International Journal of Production Research 42 (6), 1147–1166.

    Article  Google Scholar 

  • Giachetti R, Arteta BM and Nunez AN (2003) An assessment of enterprise integration approaches and technologies. In 17th International Conference on Production Research, Blacksburg, VA.

  • Golding P, Donaldson OA, Tennant VM and Black K (2008) An analysis of factors affecting the adoption of ICT by SMEs in rural and urban Jamaica. In 16th European Conference on Information Systems (GOLDEN W, ACTON T, CONBOY K, VANDER HEIJDEN H and TUUNAINEN VK, Eds) CD-ROM, Galway, Ireland.

    Google Scholar 

  • Goldkuhl GL and Lyytinen K (1984) Information system specification as rule reconstruction. In Beyond Productivity: Information Systems Development for Organizational Effectiveness (BEMELMANS TMA, Ed), pp 79–95, Elsevier Science Publishers, North-Holland, Amsterdam.

    Google Scholar 

  • Gomaa H (1995) Reusable software requirements and architectures for families of systems. Journal of Systems & Software 28 (3), 189–202.

    Article  Google Scholar 

  • Grünbacher P, Egyed A and Medvidovic N (2004) Reconciling software requirements and architectures with intermediate models. Software & Systems Modeling 3 (3), 235–253.

    Article  Google Scholar 

  • Hair JF, Anderson RE, Tatham RL and Black WC (1998) Multivariate Data Analysis. Prentice-Hall, Englewood Cliffs, NJ.

    Google Scholar 

  • Hamilton D (1999) Linking strategic information systems concepts to practice: systems integration at the portfolio level. Journal of Information Technology 14 (1), 69–82.

    Article  Google Scholar 

  • Holland C and Light B (2001) A stage maturity model for ERP systems use. Database for Advances in Information Systems 32 (2), 34–45.

    Article  Google Scholar 

  • Huin SF (2004) Managing deployment of ERP systems in SMEs using multi-agents. International Journal of Project Management 22 (6), 511–517.

    Article  Google Scholar 

  • Irani Z, Themistocleous M and Love PED (2003) The impact of EAI on information system lifecycles. Information and Management 41 (2), 177–187.

    Article  Google Scholar 

  • Khazanchi D (2005) Information technology (IT) appropriateness: the contingency theory of ‘fit’ and IT implementation in small and medium enterprises. Journal of Computer Information Systems 45 (3), 88–95.

    Google Scholar 

  • Khoumbati K, Themistocleous M and Irani Z (2006) Evaluating the adoption of enterprise application integration in health-care organizations. Journal of Management Information Systems 22 (4), 69–108.

    Article  Google Scholar 

  • Kruchten P (1996) Software architecture-a rational metamodel. In SIGSOFT 96 Workshop (WOLF A, FINKLESTEIN A, SPANOUDAKIS G and VIDAL A, Eds), pp 5–7, ACM, San Francisco CA U.S.A.

    Google Scholar 

  • Lam W (2005) Investigating success factors in enterprise application integration: a case-driven analysis. European Journal of Information Systems 14 (2), 175–187.

    Article  Google Scholar 

  • Lamarche PA, Beaulieu MD, Pineault R, Contandriopoulos AP, Denis JL and Haggerty J (2003) Choices for change: the path for restructuring primary healthcare services in Canada. A report delivered to the Saskatchewan Department of Health, the Ministère de la santé et des services sociaux du Québec and Health Canada.

  • Lapkin A (2004) Architecture Frameworks: How to Choose Architecture Frameworks: Some Options. Gartner, New York.

    Google Scholar 

  • Laukkanen S, Sarpola S and Hallikanem P (2005) ERP system adoption: does the size matter? In 38th Hawaii International Conference on System Sciences (SPRAGUE RH, Ed), 3–6 January, p 226b, HICSS, Big Island, Hawaii.

    Google Scholar 

  • Lebart L, Morineau A and Warwick KM (1984) Multivariate Descriptive Statistical Analysis: Correspondence Analysis and Related Techniques for Large Matrices. John Wiley & Sons, New York.

    Google Scholar 

  • Lee AS and Baskerville R (2003) Generalizing generalizability in information systems research. Information System Research 14 (3), 221–243.

    Article  Google Scholar 

  • Light B (2005) Potential pitfalls in packaged software adoption. Communications of the ACM 48 (5), 119–121.

    Article  Google Scholar 

  • Light B, Holland CP and Wills K (2001) ERP and best of breed: a comparative analysis. Business Process Management Journal 7 (3), 216.

    Article  Google Scholar 

  • Luckham DC and Vera J (1995) An event-based architecture definition language. IEEE Transactions on Software Engineering 21 (9), 717–734.

    Article  Google Scholar 

  • Markus ML (2000a) Toward an integrated theory of IT-related risk control. In Organizational and Social Perspectives on Information Technology (BASKERVILLE R, STAGE J and DEGROSS J, Eds), pp 167–178, Kluwer Academic Publishers, London.

    Chapter  Google Scholar 

  • Markus ML (2000b) Paradigm shifts – e-business and business/systems integration. Communications of the Association for Information Systems: Vol. 4, Article 10. [WWW document] http://aisel.aisnet.org/cais/Vol4/iss1/10.

  • Markus ML (2001) Reflections on the systems integration enterprise. Business Process Management Journal 7 (3), 1–9.

    Google Scholar 

  • Markus ML and Tannis C (2000) The enterprise system experience: from adoption to success. In Framing the Domains of I.T. Management (ZMUD, R, Ed), pp 173–208, Pinnaflex, Cincinnati.

    Google Scholar 

  • Martin J (1986) Information Engineering. Savant, Camforth, UK.

    Google Scholar 

  • Medvidovic N and Taylor RN (2000) A classification and comparison framework for software architecture description languages. IEEE Transactions on Software Engineering 26 (1), 70–93.

    Article  Google Scholar 

  • Niederman F, Brancheau JC and Wetherbe JC (1991) Information systems management issues in the 1990s. MIS Quarterly 15 (4), 477–499.

    Article  Google Scholar 

  • Orlikowski WJ and Iacono CS (2001) Research commentary: desperately seeking the ‘It’ In it research – a call to theorizing the it artifact. Information Systems Research 1 (2), 121–134.

    Article  Google Scholar 

  • Parnas D (1972) A technique for software module specification with examples. Communications of the ACM 15 (5), 330–336.

    Article  Google Scholar 

  • Peristeras V and Tarabanis K (2000) Towards an enterprise architecture for public administration using a top-down approach. European Journal of Information Systems 9 (4), 252–260.

    Article  Google Scholar 

  • Porter ME (1985) Competitive Advantage. Free Press, New York.

    Google Scholar 

  • Postman N (1988) Conscientious Objections: Stirring Up Trouble About Language, Technology and Education. Vintage Books, New York.

    Google Scholar 

  • Puschmann T and Alt R (2005) Developing an integration architecture for process portals. European Journal of Information Systems 14 (2), 121–134.

    Article  Google Scholar 

  • Rohloff M (2005) Enterprise architecture – framework and methodology for the design of architectures in the large. In ECIS 2005 Information Systems in a Rapidly Changing Economy. Paper 113, European Conference on Information systems, Regensburg, Germany.

  • Rohloff M (2008) Framework and reference for architecture design. In AMCIS 2008 Proceedings (PARSONS J and YUAN Y, Eds) Paper 118, AIS, Toronto.

    Google Scholar 

  • Ross J, Weill P and Robertson J (2006) Enterprise as Strategy. Harvard Business School Press, Cambridge, MA.

    Google Scholar 

  • Ross JW (2003) Creating a strategic it architecture competency: learning in stages. MIS Quarterly Executive 2 (1), 31–44.

    Google Scholar 

  • Rowe F, Elamrani R, Bidan M, Marciniak R and Geffroy-Maronnat B (2005) Does ERP provide a cross-functional view of the firm? Challenging conventional wisdom for SMEs and large French firms. In ICIS 2005 Forever New Frontiers (AVISON D and GALETTA D, Eds) Association of Information Systems, Las Vegas, NV.

    Google Scholar 

  • Rowe F and Struck D (1999) Cultural values, media richness and telecommunication use in an organization. Accounting Management and Information Technologies 9 (3), 161–192.

    Article  Google Scholar 

  • Sambamurthy V and Zmud RW (2000) Research commentary: the organizing logic for an enterprise's it activities in the digital era – a prognosis of practice and a call for research. Information Systems Research 11 (2), 105–114.

    Article  Google Scholar 

  • SAP Annual Report (2006) SAP-AG. Online at www.sap.com/investor.

  • Scavo F (2007) Gartner retires mid-market ERP magic quadrant. The Enterprise System Spectator, 1 April. [WWW document] http://fscavo.blogspot.com/2007/01/gartner-retires-mid-market-erp-magic.html.

  • Sharif AM, Irani Z and Love PED (2005) Integrating ERP using EAI: a model for post-hoc evaluation. European Journal of Information Systems 14 (2), 162–174.

    Article  Google Scholar 

  • Sharma S (1996) Applied Multivariate Techniques. John Wiley & Sons, New York.

    Google Scholar 

  • Smolander K, Rossi M and Purao S (2008) Software architectures: blueprint, literature, language or decision. European Journal of Information Systems 17 (6), 575–588.

    Article  Google Scholar 

  • Sowa JF and Zachman JA (1992) Extending and formalizing the framework for information systems architecture. IBM Systems Journal 31 (3), 590–616.

    Article  Google Scholar 

  • Star SL and Ruhleder K (1996) Steps toward an ecology of infrastructure: design and access for large information spaces. Information Systems Research 7 (1), 111–134.

    Article  Google Scholar 

  • Susman G (2007) Small and Medium-Sized Enterprises and the Global Economy. Edward Elgar Publishing, Northampton, MA.

    Book  Google Scholar 

  • Themistocleous M and Chen H (2004) Investigating the integration of SMEs’ information systems: an exploratory case study. International Journal of Information Technology and Management 3 (2/3/4), 208–234.

    Article  Google Scholar 

  • Themistocleous M and Irani Z (2006) Towards a methodology for the development of integrated IT infrastructures. Proceedings of the 39th Hawaii International Conference on System Sciences, Hawaii.

  • Themistocleous M, Irani Z and O’Keefe RM (2001) ERP and application integration: exploratory survey. Business Process Management Journal 7 (3), 195–204.

    Article  Google Scholar 

  • Tractinsky N and Jarvenpaa SL (1995) Information systems design decisions in a global versus domestic context. MIS Quarterly 19 (4), 507–529.

    Article  Google Scholar 

  • Truex D (2001) ERP systems as facilitating and confounding factors in corporate mergers: the case of two Canadian telecommunications companies. Systemes d’Information et Management 1 (6), 7–21.

    Google Scholar 

  • Truex D and Ngwenyama O (2000) ERP systems: Facilitating or confounding factors in corporate telecommunications mergers? In ECIS 2000 a Cyberspace Odyssey (HANSEN HR, BICHLER M and MAHRER H, Eds), pp 645–651, ECIS 2000, Wirtschaftsunversität Wien Vienna University of Economics and Business Administration.

  • Van Everdingen Y, Van Hillgersberg J and Waarts E (2000) ERP adoption by European midsize companies. Communications of the ACM 43 (4), 27–31.

    Article  Google Scholar 

  • Xu L and Brinkkemper S (2007) Concepts of product software. European Journal of Information Systems 16 (5), 531–541.

    Article  Google Scholar 

  • Zachman J (1997) Enterprise architecture: the issue of the century. Database Programming and Design 10 (3), 44–53.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Duane Truex.

Additional information

Correction

Correction A number of proofing corrections were not included in the HTML version of this article, originally published 27 March 2012. These corrections have been made in this final version.

The accepting editors for this manuscript were Ray Paul and Mark Lycett.

Appendix

Appendix

Table A1

Table A1 Research instrument: constructs, possible item values and core notions

Rights and permissions

Reprints and permissions

About this article

Cite this article

Bidan, M., Rowe, F. & Truex, D. An empirical study of IS architectures in French SMEs: integration approaches. Eur J Inf Syst 21, 287–302 (2012). https://doi.org/10.1057/ejis.2012.12

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1057/ejis.2012.12

Keywords

Navigation