Practice Paper

Journal of Financial Services Marketing (2007) 12, 88–96. doi:10.1057/palgrave.fsm.4760058

The effect of distribution channels on mutual fund flows

Mikko Knuutila1, Vesa Puttonen2 and Tom Smythe3

Correspondence: Vesa Puttonen, Helsinki School of Economics, and Arvo Value Asset Management Ltd., Runeberginkatu 22-24, Helsinki FI-00100, Finland. E-mail: vesa.puttonen@hse.fi

1is currently working in Nordea Bank Segment Corporate, developing customer concepts and services for corporate customers.

2is currently at the Helsinki School of Economics. His areas of expertise include topics such as risk management, derivatives, mutual funds and behavioural finance. He is a chairman of the Board of Directors of HSE Executive Education and Arvo Asset Management.

3is currently an Associate Professor at Furman University in Greenville, SC, USA where he teaches finance. His areas of expertise include mutual funds and corporate governance.

Received 11 September 2006; Revised 11 September 2006.

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Abstract

The Morningstar fund rating has been reported to affect mutual fund flows in the US markets. This paper finds that flow patterns in Finnish bank-managed funds are significantly different from the patterns in the US. Specifically, non-bank funds attract flows in a manner similar to the US markets, that is Morningstar ratings affect fund flows. In contrast, Finnish bank-managed funds do not exhibit the same relationship between star ratings and flows. The results suggest that in Finland, five-star Morningstar ratings are not regarded as highly as in the US, where good performance attracts significantly higher flows. More significantly, our findings demonstrate the importance of banks' distribution channels in the Finnish financial market.

Keywords:

mutual fund, flow, distribution

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INTRODUCTION

Morningstar's mutual fund rating service is probably the most influential fund rating system in the world. Morningstar ratings are easily available, frequently updated, simple to comprehend and free for investors at morningstar.com. Investors use star ratings to compare funds,1 and their investment decisions may be made solely based on Morningstar star ratings. Mutual fund companies, especially in the US, take advantage of the reputation the ratings bring and emphasise stars in advertisements.

Fund's Morningstar rating is based on its historical performance with respect to both return and risk relative to its peer group. Specifically, Morningstar uses 36 months of load adjusted returns to compute a three-year risk-adjusted rating for each fund, every month. Every fund is assigned to one peer group. In the United States Morningstar has four groups: domestic equity, international equity, taxable bond and municipal bond. In Finland, Morningstar used to divide the funds only in two groups: equity and bond. According to Morningstar, due to the small number of funds available in Finland, more groups could lead to unreliable results. Recently, Morningstar began using a new Morningstar Europe Star Rating for all European funds, including those in Finland. The number of fund groups has been increased to three. Each fund in Europe is assigned to one of the following groups: equity funds, bond funds, balanced and other funds. Funds are then further divided into smaller categories, which describe more closely the investment style of the fund, such as value, growth, small capitalisation, or large capitalisation.

Stars are assigned monthly to funds in every category so that funds with risk adjusted ratings in the top 10 per cent of their peer group are assigned five stars, the next 22.5 per cent receive four stars, the next 35 per cent receive three stars, the next 22.5 per cent receive two stars and the bottom 10 per cent of funds in each peer group receive one star.

Del Guercio and Tkac1 find that Morningstar ratings have unique power to affect equity fund asset flows in the US. Our study examines how stars affect external fund growth in a market outside of the US. We examine the Morningstar star effect on Finnish mutual funds using a more recent sample than Del Guercio and Tkac. More importantly, we examine a unique feature of the Finnish mutual fund market, namely the dominance of banks in the market, to determine whether this feature leads to significantly different flow patterns relative to the US market.

We find that flow patterns in Finnish bank-managed funds are significantly different from the patterns in the US market. Specifically, non-bank funds attract flows in a manner similar to the U.S market, that is Morningstar ratings affect fund flows. In contrast, Finnish bank-managed funds do not exhibit the same relationship between star ratings and flows. We believe this is because Finnish bank's customers value convenience and brand rather than past performance.

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THE PERFORMANCE-FLOW RELATIONSHIP

The relationship between fund performance and fund flows is reported to be positive and convex.2, 3 The best performing funds attract large inflows, whereas bad performing funds suffer proportionally smaller outflows. One proposed explanation for the convexity includes investors' unwillingness to sell losers. For example, Shefrin and Statman4 document the so-called disposition effect in fund markets, where investors base their purchase decisions on publicly available performance information, but later do not sell funds that perform poorly. Goetzmann and Peles5 find that the disposition effect could be due to cognitive dissonance, which makes investors overestimate the past performance of their funds. Investors tend to be more reluctant to sell bad performers, which leads to a convex performance–flow relationship.

If the convex relationship between flow and performance is due in part to investor behavioural characteristics, one might expect that sophisticated investors are less likely to be subject to such biases, which should lead to a less convex performance–flow relationship in markets where many sophisticated investors do business. This hypothesis is supported by results reported in Del Guercio and Tkac 2002 paper.6 They examine the performance–flow relationship in the pension fund market, which is dominated by professional investors. They find that pension fund clients use quantitatively sophisticated measures like Jensen's alpha, tracking error, and out-performance of a market benchmark to evaluate pension fund managers. Pension clients also punish poorly performing managers by withdrawing assets under management, that is the performance–flow relationship is less convex. In contrast, retail mutual fund investors use raw return performance and flock disproportionately to recent winners but do not withdraw assets from recent losers. Sawicki7, 8 finds a less convex performance–flow relationship in the Australian wholesale mutual fund market compared to the retail mutual fund market.

Del Guercio and Tkac1 use an event study methodology on a sample of over 10,000 Morningstar rating changes from November 1996 to October 1999 in an effort to isolate the effect of Morningstar ratings on mutual fund asset growth from other influences. They report significant abnormal flow following rating upgrades, and negative abnormal flow following rating downgrades, ranging from 13 to 30 per cent of normal flow. More importantly, the results for funds getting their fifth star indicate substantially higher abnormal flows relative to flows for funds moving to another star level, even when the relationship is statistically significant. An upgrade from four to five stars results in $32m in abnormal flow, or 25 per cent above normal.

Bergstresser et al.9 suggest that the study of fund distribution channels is long overdue. The importance of the distribution channel is increasingly being acknowledged as critical to success in the asset management industry. Otten and Schweitzer10 compare the US and European mutual fund markets. In particular, they examine the differences in distribution channels used between the two continents. European mutual funds predominantly use banks as the major distribution channel with a market share of 53 per cent, whereas in the US only 8 per cent of funds are sold through banks. While most European countries exhibit a strong bank dominance in mutual fund markets, the United Kingdom provides a stark contrast where banks have only 10 per cent of the fund market. Otten and Schweitzer note that in Europe individuals seem to value service (eg being friendly and accurate) at least as much as performance. This could explain the strong position of banks.11

A feature of the Finnish mutual fund market is the preponderance of bank-managed funds. As of 2002, approximately 70 per cent of assets in Finland are managed by banks, which compares to approximately 5.3 per cent in the US market.12 Korkeamaki and Smythe13 study the effect of bank concentration on mutual fund expenses and returns in Finland. Their results demonstrate that bank funds charge significantly higher expenses than non-bank funds, similar to some other European countries, a result that contrasts with US-based studies.14, 15 For example, Koppenhaver16 and Frye17 show that in the US, bank-affiliated mutual funds have significantly lower management fees relative to non-bank funds.

One could argue that funds belonging to a banking financial group have marketing and other scope economies, advantages that would allow them to charge lower fees. But the results in Finland are contradictory to the US results. The possible explanation could be that banks exploit their captive clients, which results in higher fees. By using their monopoly-like position to reduce investor search costs, banks can charge higher fees. Additionally, Korkeamaki and Smythe13 find that non-bank equity and balanced funds have significantly higher risk-adjusted performance than their bank peers. Thus bank funds cost more to own, and they perform poorly.

Korpela and Puttonen18 acknowledge that bank distributed equity and balanced funds charge higher expense ratios than independently distributed Finnish funds. Their findings suggest that existing customer relationships, bank cross-selling, and convenience contribute to fund selection by bank mutual fund customers suggesting that these characteristics have value equal to or higher than the operational expenses being charged by banks.19

Given the results from Korkeamaki and Smythe13 and Korpela and Puttonen,18 we wish to examine whether the dominant bank structure in Finland impacts fund flows when an objective, quantitative measure of fund performance, Morningstar stars, is used as a decision tool by investors. If the market is competitive such that higher flows go to funds with more stars, then there should be no difference in flows between bank and non-bank funds that have the same number of stars. If Finnish banks have monopolistic power, then flow differences may, however, exist.

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DATA

The growth of Finnish mutual funds has been tremendous since 1987 when the first funds were introduced. Figure 1 shows the amount of capital invested in mutual funds registered in Finland from 1992 onwards.

Figure 1.
Figure 1 - Unfortunately we are unable to provide accessible alternative text for this. If you require assistance to access this image, please contact help@nature.com or the author

Invested capital in mutual funds registered in Finland (Source: Finnish Association of Mutual Funds)

Full figure and legend (75K)

In addition to asset growth, the number of mutual funds has grown substantially as well. According to The Finnish Association of Mutual Funds, the number of funds registered in Finland in July 2004 was 344, while the total number of mutual funds offered in Finland was 750. As a point of reference, in July 1997, there were a total of 118 mutual funds offered in Finland of which 64 were registered in Finland. Not surprisingly, the number of investors in mutual funds has also grown rapidly. Mutual funds registered in Finland had 76,374 investors in July 1997 compared to 1,478,724 investors in July 2004 (www.sijoitustutkimus.fi).

The funds included in this study are Finnish-registered equity mutual funds, which have a Morningstar rating at some point during the evaluation period and report their monthly asset values and fund flows. The data set obtained from Morningstar consists of Morningstar star ratings from January 2002 to June 2004 that is 30 months of rating history. A fund needs at least three years of history in order to be rated by Morningstar. Therefore, mutual funds that did not exist at the end of June 2001 could not have been rated by June 2004.

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EMPIRICAL FINDINGS

Table 1 shows the number of funds and the number of star months in the sample (Panel A). In total, 111 funds are included in this study, segregated into four geographical fund types. These funds have 2,432 star months during the evaluation period, where a star month means that a fund has a Morningstar rating during a given month. Later, when the flows are calculated, unrated months are also included, resulting in a total of 3,298 fund months. The unrated fund months occur before a fund gets its initial rating, prior to June 2004 at the latest. There are 32 'missing' fund months from two funds that ceased to exist during the 30-month evaluation period. The small number of discontinued funds suggests a data set free of survivorship-bias. Panel B of Table 1 gives us our first glance at how our sample distribution of star months correlates with the expected proportions as calculated by Morningstar. In general, the observed proportions in column 7 are very close to the expected values based on Morningstar's star classification system. The primary deviations are in the two- and four-star categories, where our sample is under-(over) represented by approximately -7.57 per cent (7.15 per cent). As we demonstrate below, there is considerable deviation when we categorise our sample into bank and non-bank-managed funds.


The Finnish Association of Mutual Funds reports monthly flows at the end of each month. Similarly, if there are Morningstar ratings changes, they occur at the end of the month. Table 2 shows the summary statistics on monthly flows aggregated over the entire sample period for each Morningstar rating group and also the unrated fund months.


Unrated fund months are included only if the fund receives a rating by June 2004. Total flow in millions of euros is also presented in the third column, as well as the distribution of flows by star rating category. For comparison, the table also includes Del Guercio and Tkac1 flows in the US fund market.20

The initial findings are quite surprising, but perhaps not unexpected in light of earlier studies of the Finnish fund market.21, 22 It seems that in Finland, five-star funds attract much lower flows than in the US. In fact, US-based five-star funds attract five times more flow than similarly rated Finnish funds. Additionally, while the US five-star funds accounted for over 84 per cent of the total flow, funds in the three lowest star rating categories actually lost assets. In Finland, all rating categories experience positive flows during the sample period, likely due to the booming economy and the increasing popularity of mutual funds. The largest proportion of new money, however, went to three-star rated funds. In fact, the Finnish three-star funds attracted more net investment than the four- and five-star funds combined.

The results suggest that in Finland, five-star Morningstar ratings are not regarded as highly as in the US, where good performance attracts significantly higher flows. One reason might be that the Morningstar ratings are less well known and are therefore used less frequently in Finland. An alternative explanation is that Finnish investors are contrarians or at a minimum understand the lack of persistence in mutual fund returns and therefore do not chase performance, as measured by star ratings.23 Finally, the seeming lack of interest in top performers might be due to the special characteristics of the Finnish mutual fund industry, namely the bank domination of the mutual fund markets discussed earlier. It is this latter possibility that we next examine.

Of the 111 Finnish equity funds in our sample, 70 are bank-managed, and 41 are managed by non-bank companies. Table 3 divides the funds and star months according to the bank relationship by showing the distribution of Morningstar ratings divided into bank and non-bank funds.


Bank-managed funds have clearly received fewer top ratings when compared to non-bank-managed funds, consistent with Korkeamaki and Smythe.13 Nineteen per cent of the non-bank star months received a five-star rating, whereas only about 7 per cent of the bank-managed funds received the highest rating. This suggests that in the sample used, non-bank-managed funds performed much better than bank-managed funds in terms of top performers. Bank funds received more three-star ratings than would be predicted by Morningstar's algorithm and at a much higher rate than non-bank-managed funds, suggesting mediocre performance, and as noted in Table 2, three-star funds received a disproportionate share of the flows in the Finnish market.

These results are in line with the Korkeamaki and Smythe13 findings that Finnish bank-managed funds are not able to compensate for the higher fees with higher risk-adjusted returns. The risk- and fee-adjusted performance, measured with Morningstar ratings, is apparently similar to the Korkeamaki and Smythe13 results. Specifically, we observe lower ratings for Finnish bank-managed funds when compared to independently managed funds. These results thus affirm the prevailing sentiment among more sophisticated investors in Finland: bank funds perform, on average, worse than independently managed funds.

Columns 2–4 of Table 4 present the flows to each star rating group in Finnish bank-managed funds. The results suggest that the performance–flow relationship seems to be non-existent for these funds. The result is similar to findings in Kasanen et al.22 who use regression analysis when examining the performance–flow relationship in the Finnish fund market. It would appear that banks' focus on other characteristics of value in the Finnish investor utility function other than past performance to sell their funds. When performance is measured using Morningstar ratings, five-star funds received less than 7 per cent of the total new money invested in bank funds, whereas three-star rated funds attracted 44 per cent of total flows.


When the number of fund months is considered and the average flow for each rating category is calculated, one can see that the flows seem to be quite evenly distributed, a finding inconsistent with the performance–flow relationship documented in US-based studies. Still the three-star rated months attract, on average, the highest amount of new money, contrary to the previously reported positive performance–flow relationship in US-based studies.

The final three columns of Table 4 show that the positive performance–flow relationship is clearly visible in non-bank-managed funds. Nineteen per cent of the non-bank funds received the highest rating (Table 3), yet these funds collected nearly 80 per cent of the net subscriptions made to Finnish non-bank funds. Obviously, the non-bank five-star funds are rewarded for their top performance, and new money flows into the funds. As such, the fund flows for top-rated non-bank-managed funds are similar to the flows reported in the US market by Del Guercio and Tkac.1

While the results for the top-rated Finnish funds is startling, another key difference between the bank and non-bank funds is seen when comparing the three-star rated fund months. Three-star status attracts less than 8 per cent of total flow to non-bank funds, while the corresponding figure is over 44 per cent for bank funds. While positive flows for both represent differences from DelGuercio and Tkac,1 the value for bank-managed funds is remarkable. Almost 50 per cent of flows go to funds that have a three-year record of mediocrity, clearly indicating that Finnish banks sell funds on characteristics other than costs and performance.

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CONCLUSIONS

The purpose of this study is to examine whether Morningstar star ratings have an effect on Finnish mutual fund flows. In the US, Del Guercio and Tkac1 find that fund flows go to funds with more stars. Most importantly, the fifth star attracts abnormally large flows to funds. Owing to the special characteristics of the Finnish mutual fund market, primarily the bank dominance in the market, we investigate whether the Morningstar effect in Finland is similar to that in the US.

This study presents two main results. First, it seems that bank-managed funds in Finland are on average performing more poorly than their independently managed peers in terms of top performers, where performance is measured by Morningstar stars. Bank funds in our sample are under-represented in the five-star category and over-represented in the three-star category. For Finnish bank-managed funds, 7.32 per cent of the included 1,475 bank fund months received the highest five-star rating. The corresponding percentage for non-bank-managed funds was 19.02 per cent of the 957 star months. This is consistent with the findings in Korkeamaki and Smythe,13 which finds that bank-managed equity funds are unable to compensate for their higher fees with superior risk-adjusted returns.

Our second primary finding is that the performance–flow relationship in Finnish funds as a whole seems to be non-existent due to the somewhat random distribution of flows for bank-managed funds. On the other hand, non-bank-managed funds seem to experience flows consistent with the positive performance–flow relationship identified in previous work. The best performing bank-managed funds do not attract more money than mediocre bank funds, whereas the five-star non-bank funds gathered almost 80 per cent of the total money invested in non-bank funds. Since the Finnish mutual fund market is bank dominated, the overall picture shows no positive performance–flow relationship in Finland. More significantly, our findings demonstrate the importance of banks in the Finnish financial market. More research should be conducted to ascertain what it is about Finnish banks that lead investors to ignore characteristics that drive fund flows in the US and the non-bank sector of the Finnish fund market. This could be examined, for example, by interviewing a sample of mutual fund buyers to determine whether banks actively sell their fund products or whether individuals are simply passive investors in bank funds.

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References

  1. Del Guercio, D. and Tkac, P. (2005) 'Star power: Assessing the effect of an information intermediary on mutual fund flows', Working Paper, Federal Reserve Bank of Atlanta/University of Oregon Department of Finance.
  2. Sirri, E. and Tufano, P. (1998) 'Costly search and mutual fund flows', Journal of Finance, Vol.53, pp.1589–1622. | Article | ISI |
  3. Carhart, M. M. (1997) 'On persistence in mutual fund performance', Journal of Finance, Vol.52, pp.56–82.
  4. Shefrin, H. and Statman, M. (1985) 'The disposition to sell winners too early and ride losers too long: Theory and evidence', Journal of Finance, Vol.40, pp.777–790. | Article | ISI |
  5. Goetzmann, W. and Peles, N. (1997) 'Cognitive dissonance and mutual fund investors', Journal of Financial Research, Vol.20, pp.145–158.
  6. Del Guercio, D. and Tkac, P. (2002) 'The determinants of the flows of funds of managed portfolios: Mutual funds vs. pension funds', Journal of Financial and Quantitative Analysis, Vol.37, pp.523–558. | Article | ISI |
  7. Sawicki, J. (2000) 'Investors' response to performance of professional fund managers: Evidence from Australian funds wholesale market', Australian Journal of Management, Vol.25, pp.47–67.
  8. Sawicki, J. (2001) 'Investors' differential response to managed fund performance', Journal of Financial Research, Vol.24, pp.367–384.
  9. Bergstresser, D., Chalmers, J. M. R. and Tufano, P. (2004) 'Assessing the costs and benefits of brokers in the mutual fund industry', Working paper, Harvard Business School and University of Oregon.
  10. Otten, R. and Schweitzer, M. (2002) 'A comparison between the European and the U.S. mutual fund industry', Managerial Finance, Vol.28, No.1, pp.14–35. | Article |
  11. Otten and Shweitzer note that they are not aware of any study that examines the effect of performance rankings on money in- and outflows in European markets. They suggest that it would be a fruitful venue for further research.
  12. The data are taken from 2002, which is the last year that Morningstar reported bank proprietary fund holdings for the US market.
  13. Korkeamaki, T. and Smythe, T. (2004) 'Effects of market segmentation and bank concentration on mutual fund expenses and returns: Evidence from Finland', European Financial Management, Vol.10, pp.413–438. | Article |
  14. Gil-Bazo and Martínez15 find strong evidence supporting the hypothesis that funds managed by companies belonging to banks are more expensive in terms of annual expenses and redemption fees, while examining Spanish mutual fund markets, which are also bank dominated.
  15. Gil-Bazo, H. and Martínez, M. (2003) 'The black box of mutual fund fees', Working Paper, Departamento de Fundamentos del Análisis Ecónomico II, Spain.
  16. Koppenhaver, G. (1999) 'Circle unbroken: bank-affiliated money market mutual funds', Proceedings of a Conference on Bank Structure and Competition, Federal Reserve Bank of Chicago (1999): pp.430–447.
  17. Frye, M. (2001) 'The performance of bank-managed mutual funds', Journal of Financial Research, Vol.24, pp.419–442.
  18. Korpela, M. and Puttonen, V. (2006) 'Mutual fund expenses: Evidence on the effect of distribution channels', Journal of Financial Services Marketing, Vol.11, No.1, pp.17–29. | Article |
  19. For example, in October 2005 the three major banks (Nordea, Sampo and Osuuspankki) had a 68 per cent market share in the Finnish fund market (Source: Finnish Financial Supervision).
  20. Del Guercio and Tkac illustrate the distribution of flows graphically. Diane Del Guercio kindly provided us with the exact percentages.
  21. Kasanen, Lipponen, and Puttonen22 do not find the performance–flow relationship in Finnish bank-managed mutual funds.
  22. Kasanen, E., Lipponen, V. and Puttonen, V. (2001) 'What determines mutual fund growth: Evidence from Finland', The Finnish Journal of Business Economics, Vol.50, pp.227–259.
  23. Blake, C. and Morey, M. (2000) 'Morningstar ratings and mutual fund performance', The Journal of Financial and Quantitative Analysis, Vol.35, pp.451–481. | Article |
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Acknowledgements

Morningstar kindly provided the star data used in this study. We are grateful to the editor Tina Harrison, anonymous referees, Diane DelGuercio, Seppo Ikäheimo, Matti Keloharju, Samuli Knüpfer, Rogér Otten and Elias Rantapuska for helpful comments and suggestions.

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