TABLE OF CONTENTS

Volume 12, Issue 1 (August 2007)

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Editorial

Editorial FREE

Tina Harrison Editor

J Financ Serv Mark 12: 1-3; doi:10.1057/palgrave.fsm.4760063

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Analysis Papers

The decision process for ethical investment FREE

Eva Hofmann, Katja Meier-Pesti and Erich Kirchler

J Financ Serv Mark 12: 4-16; doi:10.1057/palgrave.fsm.4760057

A content analysis of financial services magazine print ads: Are they reaching women? FREE

Diana Lawson, Richard Borgman and Timothy Brotherton

J Financ Serv Mark 12: 17-29; doi:10.1057/palgrave.fsm.4760059

How similar are frontline bank employees' perceptions of service quality to their customers? A study of female customers and employees in Turkey FREE

Ugur Yavas

J Financ Serv Mark 12: 30-38; doi:10.1057/palgrave.fsm.4760062

Conceptualising online banking service value FREE

Kristina Heinonen

J Financ Serv Mark 12: 39-52; doi:10.1057/palgrave.fsm.4760056

Strategic orientation, organisational structure, and the associated effects on performance FREE

Larry P Pleshko

J Financ Serv Mark 12: 53-64; doi:10.1057/palgrave.fsm.4760061

Awareness of Islamic banking products among Muslims: The case of Australia FREE

Hussain Gulzar Rammal and Ralf Zurbruegg

J Financ Serv Mark 12: 65-74; doi:10.1057/palgrave.fsm.4760060

Should a financial service provider care about trust? An empirical study of retail saving and investment allocations FREE

Paul Cox

J Financ Serv Mark 12: 75-87; doi:10.1057/palgrave.fsm.4760055

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Practice Paper

The effect of distribution channels on mutual fund flows FREE

Mikko Knuutila, Vesa Puttonen and Tom Smythe

J Financ Serv Mark 12: 88-96; doi:10.1057/palgrave.fsm.4760058