Content-type: text/application/x-research-info-systems TY - JOUR AU - Lymperopoulos, Constantine AU - Chaniotakis, Ioannis E TI - Price satisfaction and personnel efficiency as antecedents of overall satisfaction from consumer credit products and positive word of mouth JA - J Financ Serv Mark PY - 0000///print VL - 13 IS - 1 SP - 63 EP - 71 PB - Palgrave Macmillan Ltd SN - 1363-0539 UR - http://dx.doi.org/10.1057/fsm.2008.6 ER -