The Geneva Papers on Risk and Insurance (2004) 29, 45–51. doi:10.1111/j.1468-0440.2004.00267.x
Ethics, Governance, Trust, Transparency and Customer Relations
Jeremy Scott1
1Global Financial Services and Insurance Leader, PriceWaterhouseCoopers, London. The views expressed are those of the author, and do not necessarily represent the views of PricewaterhouseCoopers LLP or member firms of PricewaterhouseCoopers around the world.
