Content-type: text/application/x-research-info-systems

TY  - JOUR
AU  - Guillen, Montserrat
AU  - Nielsen, Jens Perch
AU  - Perez-Marin, Ana M
TI  - The Need to Monitor Customer Loyalty and Business Risk in the European Insurance Industry
JA  - Geneva Pap R I-Iss P
PY  - 0000///print
VL  - 33
IS  - 2
SP  - 207
EP  - 218
PB  - Palgrave Macmillan Ltd
SN  - 1018-5895
UR  - http://dx.doi.org/10.1057/gpp.2008.1
ER  -