Abstract
This paper presents the findings of a national survey of student satisfaction with undergraduate teaching in a sample of universities and colleges in China. The results show that while a high proportion of academic staff participates in undergraduate teaching, levels of student satisfaction are low. The lowest levels of student satisfaction are found in research-intensive universities. The study concludes that the main causes of this situation are: a shortage of well-qualified academic staff; the pressure on academic staff to focus their time on research output; policies and practices that emphasize research-orientation in the evaluation of academic staff performance; and poor support for teaching in terms of both support staff and teaching facilities.
Similar content being viewed by others
Notes
The ‘973 Program’ is China's on-going keystone National Basic Research Program, which was approved by the Chinese government in June 1997, and is organized and implemented by the Ministry of Science and Technology. More detail can be found in http://www.973.gov.cn/English/Index.aspx.
Project ‘985’ was initially proposed by Mr Jiang Zheming when he addressed the 100th anniversary of Beijing University in May 1998, and thus the project is named after the time of that event.
Among the 70 institutions, 66 gave responses, and one other university volunteered, and therefore the sample in this phase consists of 67 institutions.
The term ‘scissors gap’ originated from the poor economic situation of the 1920s in the Soviet Union when the price of industrial products was much higher than their value, while that of agricultural products was lower. This results in the shape of the price–time graph looking like the blades of a pair of opened scissors.
Since the schemes of higher institution classification in the two countries are very different as stated previously, the comparison cannot be conducted one-to-one throughout the typology.
References
Astin, A. (1968) ‘Undergraduate achievement and institutional “excellence”’, Science 161 (8): 661–668.
Astin, A. (1993) What Matters in Colleges? Four Critical Years Revisited, San Francisco, CA: Jossey-Bass.
Astin, A. and Panos, R. (1969) The Educational and Vocational Development of College Students, Washington, DC: American Council on Education.
Boyer Commission on Educating Undergraduates in the Research University. (1998) Reinventing Undergraduate Education: A Blueprint for America's Research Universities, Menlo Park, CA: Carnegie Foundation for the Advancement of Teaching.
Boyer, E.L. (1987) College: The Undergraduate Experience in America, New York: Harper and Row.
Boyer, E.L. (1990) Scholarship Reconsidered: Priorities of the Professoriate, Princeton, NJ: Carnegie Foundation for the Advancement of Teaching.
Hattie, J. and Marsh, H.W. (1996) ‘The relationship between research and teaching: A meta-analysis’, Review of Educational Research 66 (4): 507–542.
Katkin, W. (2003) ‘The Boyer commission report and its impact on undergraduate research’, New Directions for Teaching and Learning, Online Journal Spring 1993: 19–38.
Kerr, C. (1994) Higher Education Cannot Escape History — Issues for the Twenty First Century, New York: State University of New York Publishing.
Kuh, G. and Hu, S. (2001) ‘Learning productivity at research universities’, Journal of Higher Education 72 (1): 1–28.
Kuh, G. and Siegel, M. (2000) College Student Experience Questionnaire: Tentative Norms for the Fourth Edition, Bloomington, IN: Center for Postsecondary Research and Planning, Indiana University.
Kuh, G.D., Vesper, N., Connolly, M.R. and Pace, C.R. (1997) College Student Experience Questionnaire: Tentative Norms for the 3rd Edition, Bloomington, IN: Center for Postsecondary Research and Planning, Indiana University.
Ma, W. (2004) From Berkeley to Beida and Tsinghua — The Development and Governance of Public Universities in US and China, Beijing: Education Science Publishing, (in Chinese).
Ministry of Education (1999) ‘Action Plan for Revitalizing Education in the 21st Century, Beijing: Ministry of Education.
Nichols, R. (1964) ‘Effects of various characteristics on student aptitude test scores’, Journal of Educational Psychology 55 (1): 45–54.
Pike, G.R., Kuh, G.D. and Gonyea, R.M. (2003) ‘The relationship between institutional mission and students’ involvement and educational outcomes’, Research in Higher Education 44 (2): 241–261.
Stark, J.S. and Lattuca, L.R. (1997) Shaping the College Curriculum: Academic Plans in Action, New York: Allyn and Bacon.
Su, D.L. and Li, N.Y. (2003) ‘An empirical study of the Chinese young students studying in Canada’, Curriculum, Teaching Material and Method 9 (1): 72–78 (in Chinese).
Sun, L.X. (2007) ‘Aiming at improving student competence: The factors influencing undergraduate education quality’, Guest talk in The Forum on Teaching Quality in China, held by the Ministry of Education and Higher Education, Wuxi, China, 21–23 November.
Surridge, P. (2005) ‘The National Student Survey’, Summary Report, http://www.hefce.ac.uk/pubs/rdreparts/2006.
Toutkoushian, R. and Smart, J. (2001) ‘Do institutional characteristics affect student gains from colleges?’ Research in Higher Education 25 (1): 39–62.
Trow, M. (1973) ‘Problems in the Transition from Elite to Mass Higher Education’, Conference on the Future Structures of Post-secondary Education, Paris 26–29 June.
Winter, D., McClelland, D. and Stewart, A. (1981) A New Case for the Liberal Arts: Assessing Institutional Goals and Student Development, San Francisco, CA: Jossey-Bass.
Yang, J. (2007) ‘A Quantitative Analysis of the Key-note Universities in China’, in J. Yang and X. Chen (eds.) Graduate Education Quality: Meanings and Investigations, Shanghai: Shanghai Jiaotong University Publication, (in Chinese).
Zhang, H. (2006a) ‘Principles of higher education reform in research universities: The international perspective’, Higher Education Research 12 (1): 60–65 (in Chinese).
Zhang, Y. (2006b) ‘New solution to new problem’, Director Raoxue Zhang of the Higher Education Department of Ministry of Education Talk on Higher Education Teaching Quality Construction, Guangming Daily, 19 October (in Chinese).
Acknowledgements
This research is sponsored by the Higher Education Department of the Ministry of Education of China, and by the Educational Science Planning Committee of Jiangsu Province. The authors also thank other participants in this survey including Professor F. Gong, Professor X. Yu, Dr. S. Jin, Ph.D. student F. Zhang and 12 other research students in the Department of Education of Nanjing University.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Zhang, H., Foskett, N., Wang, D. et al. Student Satisfaction with Undergraduate Teaching in China — A Comparison between Research-intensive and Other Universities. High Educ Policy 24, 1–24 (2011). https://doi.org/10.1057/hep.2010.23
Published:
Issue Date:
DOI: https://doi.org/10.1057/hep.2010.23