Abstract
According to the business and managerial literature, nowadays it is increasingly important for enterprises to carry out development processes according to ethical principles and behaviors. With this in mind, the article focuses on a specific type of firms: cooperative credit banks. They are habitually seen as institutions which show a clear orientation toward ethics because their main objective is to provide direct benefits to internal and external stakeholders. To this aim, through an empirical investigation of their Websites, we analyze the propensity of these banks to provide Social Reports. Within the stakeholder management theory, the attention to mission, the number of stakeholders identified, the prospects of social reporting and their structure, and other aspects, are analyzed. Although many researches show that banking systems with a high number of cooperative banks can handle future potential periods of financial stress more efficiently, on the empirical side, the survey highlights that these banks are not ready yet to address the growing audience of potential customers who seem to be more interested in the respect of ethical and social conditions.
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1took an MBA in 1995. From 2001 to 2008, he was a researcher at the Naples Research Institute for Service Industry of the Italian National Research Council. Since 2008, he is a professor of business economics in the Department of Engineering at the University of Naples Parthenope. His current fields of interest are entrepreneurship, small- and medium-enterprise development, intangibles resources, and the economics and management of non-profit firms. He has carried out numerous research projects for public and private institutions.
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Thomas, A., Marinangeli, B. Social reporting and voluntary disclosure in Italian Credit Cooperative Banks. Int J Discl Gov 13, 178–194 (2016). https://doi.org/10.1057/jdg.2015.13
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DOI: https://doi.org/10.1057/jdg.2015.13