Article
Journal of International Business Studies (2008) 39, 118–131. doi:10.1057/palgrave.jibs.8400309
Trust in buyer–supplier relations: the case of the Turkish automotive industry
Syeda Nazli Wasti1 and Syeda Arzu Wasti2
- 1Department of Business Administration, Middle East Technical University, Ankara, Turkey
- 2Faculty of Management, Sabanci University, Istanbul, Turkey
Correspondence: S Nazli Wasti, Department of Business Administration, Middle East Technical University, Inonu Bulvari, 06531 Ankara, Turkey. Tel: +90 312 210 2010; Fax: +90 312 210 7962; E-mail: nazli@metu.edu.tr
Received 26 March 2003; Revised 30 November 2005; Accepted 7 March 2007; Published online 23 August 2007.
Abstract
While the topic of interorganisational trust is gaining attention in academic literature, research on developing countries remains sparse. With the premise that certain contextual elements may be more relevant for developing countries, we expand on existing models by testing the effect of initial support, use of just-in-time delivery, and informal commitment to predict the trust that Turkish automotive suppliers have towards their buyers. The results support the predictions that soft technologies and informal commitment increase trust.
Keywords:
trust, buyer–supplier relations, automotive industry, Turkey, developing countries
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