¹Clinical Matrix Ltd., Huddersfield, UK

Correspondence: S Brennan, Clinical Matrix Ltd, 27a, Alwen Avenue, Huddersfield HD2 2SJ, UK. Tel: +44 01484 454 568; E-mail: sean.brennan@clinicalmatrix.com

Abstract

Early in 2004, the British Government announced the award of eight enormous IT contracts with a combined value of more than £6 billion. The companies selected would introduce new IT systems and processes to Europe's largest public sector organisation, the National Health Service (NHS) in England. The contracts were due to run for 7 years, until December 2010. At the end of June this year, the contracts will be exactly halfway through. But all is not well with the National Programme for IT (NPfIT), and both the programme and the agency NHS Connecting for Health (NHS CfH) set up to deliver the programme, have received considerable, and sustained criticism from many sources since their inception. Is this criticism justified or are some critics simply jumping onto a bandwagon? This paper attempts to provide an unbiased (if such a thing is possible) commentary on the programme so far.