TABLE OF CONTENTS

Volume 3, Issue 1 (December 2002)

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Editorial

Editorial

B Smith

J Med Market 3: 5-6; doi:10.1057/palgrave.jmm.5040097

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Papers

Human factors: A vital component in product development and launch

C Drake

J Med Market 3: 7-19; doi:10.1057/palgrave.jmm.5040098

Consumer orientation of public hospital websites in Spain

A O Sánchez and M T M Fuentes

J Med Market 3: 20-30; doi:10.1057/palgrave.jmm.5040099

Arthritis websites — Deconstructing the messages to identify strong versus weak performers

H R Moskowitz, B Itty, R Asami, C Fink and L Flores

J Med Market 3: 31-48; doi:10.1057/palgrave.jmm.5040100

Quality gap, quality of work life and their impact on the performance of an ophthalmologic department

G Labiris, A Petounis, G Kitsos, M Aspiotis and K Psillas

J Med Market 3: 49-55; doi:10.1057/palgrave.jmm.5040101

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Miscellaneous

Guest editorial

S Stanley

J Med Market 3: 57-58; doi:10.1057/palgrave.jmm.5040102

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Papers

Strategic issues facing SMEs in the life sciences sector

B Sprigings

J Med Market 3: 59-64; doi:10.1057/palgrave.jmm.5040103

Strategic trends facing the pharmaceutical industry and their implications for marketing skills development

G Butler

J Med Market 3: 65-68; doi:10.1057/palgrave.jmm.5040104

E-business in the pharmaceutical industry

L Lerer

J Med Market 3: 69-73; doi:10.1057/palgrave.jmm.5040105

Intellectual property rights: Their implications for medical marketers

B Driscoll

J Med Market 3: 74-79; doi:10.1057/palgrave.jmm.5040106

Strategic responses to market changes

B Smith

J Med Market 3: 80-85; doi:10.1057/palgrave.jmm.5040107