¹University of Bristol, Bristol, UK

Correspondence: L White, Department of Management, University of Bristol, Wills Memorial Building, Queens Road, Bristol B58 1RJ, UK. E-mail: leroy.white@bristol.ac.uk

Abstract

This paper discusses the challenges associated with the evaluation of problem-structuring methods (PSMs). PSMs are seen as complex interventions that seek wide-level change and action at many levels including individual and system. There is now a widespread acceptance that the traditional evaluation approaches are inappropriate for the evaluation of PSMs. The difficulty is compounded when PSMs are used in multi-agency settings. The paper proposes that evaluation, while pragmatic and situated, must be a theory-based exercise. Part of the challenge is to provide a narrative of the intervention as well as an agreed assessment.