Content-type: text/application/x-research-info-systems TY - JOUR AU - Santos, S P AU - Belton, V AU - Howick, S TI - Enhanced performance measurement using OR: a case study JA - J Oper Res Soc PY - 2007/03/21/online VL - 59 IS - 6 SP - 762 EP - 775 PB - Palgrave Macmillan Ltd SN - 0160-5682 UR - http://dx.doi.org/10.1057/palgrave.jors.2602397 ER -