TABLE OF CONTENTS

Volume 60, Issue 5 (May 2009)

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Case-Oriented Papers

Robustness analysis for sustainable community development

A A Namen, C T Bornstein and J Rosenhead

J Oper Res Soc 60: 587-597; advance online publication, April 2, 2008; doi:10.1057/palgrave.jors.2602585

Equipment scheduling problem under disruptions in mail processing and distribution centres

X Zhang, A Chakravarthy and Q Gu

J Oper Res Soc 60: 598-610; advance online publication, April 16, 2008; doi:10.1057/palgrave.jors.2602581

Periodic control of intermittent demand items: theory and empirical analysis

A A Syntetos, M Z Babai, Y Dallery and R Teunter

J Oper Res Soc 60: 611-618; advance online publication, April 16, 2008; doi:10.1057/palgrave.jors.2602593

A linear programming formulation of a semi-Markov model to design pig facilities

L M Plà, J Faulín and S V Rodríguez

J Oper Res Soc 60: 619-625; advance online publication, April 16, 2008; doi:10.1057/palgrave.jors.2602599

OR and language planning: modelling the interaction between unilingual and bilingual populations

J Wyburn and J Hayward

J Oper Res Soc 60: 626-636; advance online publication, April 23, 2008; doi:10.1057/palgrave.jors.2602600

Impact of quality on competitive advantage and organizational performance

L Lakhal

J Oper Res Soc 60: 637-645; advance online publication, April 23, 2008; doi:10.1057/palgrave.jors.2602601

The impact of loyalty and promotion effects on retention rate

H-Y Tsao, P-C Lin, L Pitt and C Campbell

J Oper Res Soc 60: 646-651; advance online publication, February 13, 2008; doi:10.1057/palgrave.jors.2602564

Dynamic modelling of labour assignment flexibility in the French fresh food industry

D Thiel

J Oper Res Soc 60: 652-662; advance online publication, May 14, 2008; doi:10.1057/palgrave.jors.2602608

A mixed integer programming approach for allocating operating room capacity

B Zhang, P Murali, M M Dessouky and D Belson

J Oper Res Soc 60: 663-673; advance online publication, May 14, 2008; doi:10.1057/palgrave.jors.2602596

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Theoretical Papers

Optimal location of multi-server congestible facilities operating as M/E r/m/N queues

V Marianov, T B Boffey and R D Galvão

J Oper Res Soc 60: 674-684; advance online publication, May 7, 2008; doi:10.1057/palgrave.jors.2602606

Financial risk forecasting with nonlinear dynamics and support vector regression

H K K Tung and M C S Wong

J Oper Res Soc 60: 685-695; advance online publication, May 14, 2008; doi:10.1057/palgrave.jors.2602594

Analysing steady-state simulation output using vector autoregressive processes with exogenous variables

J Martens, R Peeters and F Put

J Oper Res Soc 60: 696-705; advance online publication, May 14, 2008; doi:10.1057/palgrave.jors.2602595

The symbiosis mechanism for effective knowledge transfer

S M Jasimuddin and Z Zhang

J Oper Res Soc 60: 706-716; advance online publication, May 14, 2008; doi:10.1057/palgrave.jors.2602613

A fuzzy mathematical programming approach for cross-sell optimization in retail banking

T Bhaskar, R Sundararajan and P G Krishnan

J Oper Res Soc 60: 717-727; advance online publication, May 14, 2008; doi:10.1057/palgrave.jors.2602609

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Technical Note

A WIN-WIN approach to multiple objective linear programming problems

H V Junior and M P E Lins

J Oper Res Soc 60: 728-733; advance online publication, May 14, 2008; doi:10.1057/palgrave.jors.2602589