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Harrop, N., Gillies, A. & Wood-Harper, A. ‘Actors’ and ‘clients’: why systems dynamics needs help from soft systems methodology and unbounded systems thinking. J Oper Res Soc 63, 1788–1789 (2012). https://doi.org/10.1057/jors.2012.99
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DOI: https://doi.org/10.1057/jors.2012.99