Article

Journal of Public Health Policy (2007) 28, 71–93. doi:10.1057/palgrave.jphp.3200102

Plain Language: A Strategic Response to the Health Literacy Challenge

Sue Stableford and Wendy Mettger

Correspondence: Sue Stableford, AHEC Health Literacy Center, University of New England, 11 Hills Beach Rd., Biddeford, ME 04005, USA. E-mail: sstableford@une.edu

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Abstract

Low health literacy is a major challenge confronting American and international health organizations. Research in the past decade has documented the prevalence of limited literacy and limited health literacy skills among adults worldwide. This creates a major policy challenge: how to create text-based health information – a common method of health communication – that is accessible to the public. Plain language is a logical, flexible response. While touted by American, Canadian, and European health policy makers, adoption and promotion of plain language standards and skills in health-focused organizations have lagged. Most text-based health information continues to be too hard for most adults to read. Barriers to more rapid diffusion of plain language are reflected in a set of myths perpetuated by critics. These myths are identified and refuted. While plain language is only one of many broad-based solutions needed to address low health literacy, the benefits to everyone demand increased use by health organizations.

Keywords:

literacy, health literacy, low health literacy, health communication, plain language, reading skills

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