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Creating patient e-knowledge for patients through telemedicine technologies

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Knowledge Management Research & Practice

Abstract

The deployment of telemedicine technologies has given home care units the means to generate ongoing improvements in accuracy and timeliness in order to meet dynamic patient demands and sustain their competitive edges. This study examines crucial links between telemedicine technologies and the existence and enhancement of patient electronic knowledge (e-knowledge) through an empirical investigation of 252 patients of a Hospital-in-the-Home Unit (HHU) within a Spanish regional hospital. To this end, a structural equation model, validated by the factor analysis of these patients is included. To HHU managers, this study offers a set of guidelines to understand the role of organisational learning processes in patient e-knowledge and telemedicine technologies. Our findings support that the relationship between organisational learning and patient e-knowledge can be mediated by telemedicine technologies.

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Authors and Affiliations

  1. Universidad Politécnica de Cartagena, Facultad de Ciencias de la Empresa, Departamento de Economía de la Empresa, Murcia, Spain

    Juan-Gabriel Cegarra-Navarro, Antonio Luís Gamo Sánchez & José Luis Moreno Cegarra

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  1. Juan-Gabriel Cegarra-Navarro
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  2. Antonio Luís Gamo Sánchez
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  3. José Luis Moreno Cegarra
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Additional information

The data in this research were taken from a research programme supported by the Spanish Ministry of Education (REF: ECO2011-28641-C02-02) and the R&D Project for Excellence. Andalusian Ministry of Education (REF: SEJ-6081).

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Table A1

Table A1 Questionnaire items
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Cegarra-Navarro, JG., Sánchez, A. & Cegarra, J. Creating patient e-knowledge for patients through telemedicine technologies. Knowl Manage Res Pract 10, 153–163 (2012). https://doi.org/10.1057/kmrp.2011.47

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