Skip to main content
Log in

Competing Values Framework and its impact on the intellectual capital dimensions: evidence from different Portuguese organizational sectors

  • Article
  • Published:
Knowledge Management Research & Practice

Abstract

Organizational culture and intellectual capital (IC) have been important topics in the current organizational literature. However, few studies have analysed the correlations between these constructs. From this evidence, the main goal of the present study is to examine the correlation between the perceptions of organizational culture and the perception of IC measures. A sample consisting of 401 workers from the technological, health and services sector responded to the Organizational Culture Assessment Instrument and the Intellectual Capital Scale. Results show that the Competing Values Framework dimensions (clan, adhocracy, hierarchy and market cultures) are correlated with the three IC dimensions studied (customer, structural and human capital). Our results also show that the culture explained variance varies across organizational sectors. The current study provides an initial contribution to the investigation of the correlation between perceived organizational culture and IC measures. The discussion and analysis ends with an integrated framework with practical implications for management, followed by suggestions and guidelines for future studies.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Figure 1

Similar content being viewed by others

References

  • Adler PS and Kwon S (2002) Social capital: prospects for a new concept. Academy of Management Review 27 (1), 17–40.

    Google Scholar 

  • Allame SM, Nouri BA, Tavakoli SY and Shokrani SA (2011) Effect of organizational culture on success of knowledge management system's implementation (Case study: Saderat bank in Isfahan province). Interdisciplinary Journal of Contemporary Research in Business 2 (9), 321–346.

    Google Scholar 

  • Amiri AN, Jandghi G, Alvani SM, Hosnavi R and Ramezan M (2010) Increasing the intellectual capital in organization: examining the role of organizational learning. European Journal of Social Sciences 14 (1), 98–108.

    Google Scholar 

  • Baker W (1990) Market networks and corporate behavior. American Journal of Sociology 96 (3), 589–625.

    Article  Google Scholar 

  • Bontis N (1998) Intellectual capital: an exploratory study that develops measures and models. Management Decision 36 (2), 63–76.

    Article  Google Scholar 

  • Bontis N (2002) National Intellectual Capital Index: Intellectual Capital Development in the Arab Region. Institute for Intellectual Capital Research, Ontario, Canada.

    Google Scholar 

  • Brooking A (1997) El capital intelectual: El principal activo de las empresas del tercer milenio [Intellectual capital: Core asset for the third millennium enterprise]. Paidós Ibérica, Barcelona, Spain.

    Google Scholar 

  • Cabrita MR and Bontis N (2008) Intellectual capital and business performance in the Portuguese banking industry international. Journal of Technology Management 43 (1/2/3), 212–237.

    Google Scholar 

  • Cameron KS and Ettington DR (1988) The conceptual foundations of organizational culture. In Higher Education Handbook of Theory and Research (Smart J, Ed), pp 356–396, Agathon Press, New York.

    Google Scholar 

  • Cameron KS and Quinn RE (1999) Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. Addison-Wesley, Reading, MA.

    Google Scholar 

  • Cameron KS, Quinn RE, DeGraff J and Thakor AV (2006) Competing Values Leadership: Creating Value in Organizations. Elgar, Northampton, MA.

    Book  Google Scholar 

  • Cañizares SM, Holgado MA, Márquez CM and Muñoz MA (2006) La cultura organizacional como núcleo central en la medición del capital intelectual [Organizational culture as the core issue in the measurement of intellectual capital]. Revista de Psicología del Trabajo y de las Organizaciones 22 (2), 179–202.

    Google Scholar 

  • Chen J, Zhu Z and Yuan H (2004) Measuring intellectual capital: a new model and empirical study. Journal of Intellectual Capital 5 (1), 195–212.

    Article  Google Scholar 

  • Denison DR and Spreitzer GM (1991) Organizational culture and organizational development: a competing values approach. In Research in Organizational Change and Development (Woodman RW and Pasmore WA, Eds), pp 1–21, JAI, Greenwich, CT.

    Google Scholar 

  • Dorweiler V and Yakhou M (2005) A scorecard on intellectual capital performance in the economy. The Journal of American Academy of Business 7 (1), 322–326.

    Google Scholar 

  • Drucker PF (1995) Managing in a Time of Great Change. Truman Talley Books/Dutton, New York.

    Google Scholar 

  • Edvinsson L and Malone MS (1997) Intellectual Capital: Realizing your Company's True Value by finding its Hidden Brainpower. Harper Business, New York.

    Google Scholar 

  • Ferreira AI (2010) Construction and factorial validity of the intellectual capital scale. Hellenic Journal of Psychology 7 (2), 124–140.

    Google Scholar 

  • Ferreira AI, Costa C and Santos R (2009) How to measure human capital? A new scale to measure intellectual capital. In New Research Trends in Effectiveness, Health, and Work: A Criteos Scientific and Professional Account (Morin E, Ramalho N, Neves J and Savoie A, Eds), pp 355–367, Criteos/HEC-Montreal, Montreal, Canada.

    Google Scholar 

  • Ferreira AI and Hill MM (2008) Organisational cultures in public and private Portuguese universities: a case study. Higher Education 55 (6), 637–650.

    Article  Google Scholar 

  • Ferreira AI and Martinez LF (2008) Manual de diagnóstico e mudança organizacional [Handbook of Organizational Diagnosis and Change] RH Editora, Lisboa.

    Google Scholar 

  • Ferreira AI and Martinez LF (2011) Intellectual capital: perceptions of productivity and investment. Revista de Administração Contemporânea 15 (2), 249–260.

    Article  Google Scholar 

  • Field AP (2004) Discovering Statistics using SPSS: Advanced Techniques for the Beginner 2nd edn, Sage, London.

    Google Scholar 

  • Fruin MW (1997) Knowledge Works: Managing Intellectual Capital at Toshiba. Oxford University Press, New York.

    Google Scholar 

  • Gaál Z, Szabó L, Obermayer-Kovács N, Kovács Z and Csepregi A (2010) Clan, adhocracy, market or hierarchy? Which is the best for knowledge sharing in Hungary? Proceedings of the European Conference on Intellectual Capital, pp 249–256, Lisbon, Academic Publishing Limited, Reading.

  • Gray JH, Densten IL and Sarros JC (2003) A matter of size: does organisational culture predict job satisfaction in small organisations? Working Paper, Monash University.

  • Hall R (1992) The strategic analysis of intangible resources. Strategic Management Journal 13 (2), 135–144.

    Article  Google Scholar 

  • Hamel G and Prahalad CK (1994) Competing for the Future Boston. Harvard Business School Press, Boston, MA.

    Google Scholar 

  • Hartnell CA, Ou AY and Kinicki A (2011) Organizational culture and organizational effectiveness: a meta-analytic investigation of the competing values framework's theoretical suppositions. Journal of Applied Psychology 96 (4), 677–694.

    Article  Google Scholar 

  • Hendriks PJ (2009) Unveiling the knowledge-sharing culture. International Journal of Learning & Intellectual Capital 6 (3), 235–256.

    Article  Google Scholar 

  • Herremans I and Isaac R (2007) Relationships among intellectual capital, uncertain knowledge, and culture. Global Journal of Business Research 1 (1), 24–35.

    Google Scholar 

  • Horwitz FM, Heng CH and Quazi HA (2003) Finders keepers? Attracting, motivating and retaining knowledge workers. Human Resource Management Journal 13 (4), 23–44.

    Article  Google Scholar 

  • Hsu YH and Fang W (2009) Intellectual capital and new product development performance: the mediating role of organizational learning capability. Technological Forecasting and Social Change 76 (5), 664–677.

    Article  Google Scholar 

  • Igo T and Skitmore M (2006) Diagnosing the organizational culture of an Australian engineering consultancy using the competing values framework. Construction Innovation 6 (2), 121–139.

    Article  Google Scholar 

  • Isaac RG, Herremans IM and Kline TJ (2010) Intellectual capital management enablers: a structural equation modeling analysis. Journal of Business Ethics 93 (3), 373–391.

    Article  Google Scholar 

  • Kaufmann L and Schneider Y (2004) Intangibles: a synthesis of current research. Journal of Intellectual Capital 5 (3), 366–388.

    Article  Google Scholar 

  • Keller KL (2003) Strategic Brand Management: Building, Measuring and Managing Brand Equity, 2nd edn, Prentice Hall, New Jersey.

    Google Scholar 

  • Kianto A, Hurmelinna-Laukkanen P and Ritala P (2009) Intellectual capital in service- and product-oriented companies. Journal of Intellectual Capital 11 (3), 305–325.

    Article  Google Scholar 

  • Kostova T and Roth K (2003) Social capital in multinational corporations and a micro-macro model of its formation. Academy of Management Review 28 (2), 297–317.

    Google Scholar 

  • Martín-de-Castro G, Delgado-Verde M, López-Sáez P and Navas-López J (2011) Towards ‘an intellectual capital-based view of the firm’: origins and nature. Journal of Business Ethics 98 (4), 649–662.

    Article  Google Scholar 

  • Martinez-Torres MR (2006) A procedure to design a structural and measurement model of intellectual capital: an exploratory study. Information & Management 43 (5), 617–626.

    Article  Google Scholar 

  • McElroy M (2002) Social innovation capital. Journal of Intellectual Capital 3 (1), 30–39.

    Article  Google Scholar 

  • Nonaka I and Takeuchi H (1995) The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, New York.

    Google Scholar 

  • Padma RN and Nair VS (2009) Organizational culture and its impact on organizational commitment in public and private organizations. Global Management Review 4 (1), 32–39.

    Google Scholar 

  • Paparone CR (2003) Appling the competing values framework to study organizational subcultures and system-wide planning efforts in a military university. Unpublished PhD thesis, Department of Public Affairs, The Pennsylvania State University, Middletown, PA.

    Google Scholar 

  • Petty R and Guthrie J (2000) Intellectual capital literature review: measurement, reporting and management. Journal of Intellectual Capital 1 (2), 155–176.

    Article  Google Scholar 

  • Ployhart RE and Moliterno TP (2011) Emergence of the human capital resource: a multilevel model. Academy of Management Review 36 (1), 127–150.

    Article  Google Scholar 

  • Quinn RE and McGrath MR (1985) The transformation of organizational cultures: a competing values perspective. In Organizational Culture (Frost PJ, Moore LF, Louis MR, Lundberg CC and Martin J, Eds), pp 315–334, Sage, Newburk Park, CA.

    Google Scholar 

  • Roos G, Bainbridge A and Jacobsen K (2001) Intellectual capital analysis as a strategic tool. Strategic and Leadership 29 (4), 21–26.

    Article  Google Scholar 

  • Sánchez-Cañizares SM, Muñoz MAA and López-Guzmán T (2007) Organizational culture and intellectual capital: a new model. Journal of Intellectual Capital 8 (3), 409–430.

    Article  Google Scholar 

  • Snell SA, Lepak DP and Youndt MA (1999) Managing the architecture of intellectual capital: implications for strategic human resource management. In Research in Personnel and Human Resources Management (Ferris GR, Ed), 17 (S4), pp 175–193, JAI Press, Greenwich, CT.

    Google Scholar 

  • Stewart TA (1997) Intellectual Capital: The New Wealth of Organizations. Doubleday/Currency, New York.

    Google Scholar 

  • Subramanian M and Youndt MA (2005) The influence of intellectual capital on the types of innovative capabilities. Academy of Management Journal 48 (3), 450–463.

    Article  Google Scholar 

  • Swanson R (1999) The foundations of performance improvement and implications for practice. Advances in Developing Human Resources 1 (1), 1–25.

    Article  Google Scholar 

  • Tamayo A, Souza MG, Vilar LS, Ramos JL, Albernaz JV and Pereira NP (2001) Prioridades axiológicas e comprometimento organizacional [Axiological priorities and organizational commitment]. Psicologia: Teoria e Pesquisa 17 (1), 27–35.

    Google Scholar 

  • Taras V, Kirkman BL and Steel P (2010) Examining the impact of culture's consequences: a three-decade, multilevel, meta-analytic review of Hofstede's cultural value dimensions. Journal of Applied Psychology 95 (3), 405–439.

    Article  Google Scholar 

  • Taylor S, Levy O, Boyacigiller N and Beechler S (2008) Employee commitment in MNCs: impacts of organizational culture, HRM and top management orientations. International Journal of Human Resource Management 19 (4), 501–527.

    Article  Google Scholar 

  • Thomas R, Marosszeky M, Karim K, Davis S and McGeorge D (2002) The importance of project culture in achieving quality outcomes in construction. Proceedings IGLC, 10, August, Gamado, Brazil.

  • Timmermans S and Kolker ES (2004) Evidence-based medicine and the reconfiguration of medical knowledge. Journal of Health and Social Behavior 45 (Extra Issue), 177–193.

    Google Scholar 

  • Walsh K, Enz CA and Canina L (2008) The impact of strategic orientation on intellectual capital investments in customer service firms. Journal of Service Research 10 (4), 300–317.

    Article  Google Scholar 

  • Weisz G, Cambrosio A, Keating P, Knaapen L, Schlich T and Tournay VJ (2007) The emergence of clinical practice guidelines. The Milbank Quarterly 85 (4), 691–727.

    Article  Google Scholar 

  • Youndt MA and Snell S (2004) Human resource configurations, intellectual capital, and organizational performance. Journal of Managerial Issues 16 (3), 337–360.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Aristides Isidoro Ferreira.

Appendices

Appendix A

Table A1

Table A1 Measures of organizational culture

Appendix B

Table B1

Table B1 Measures of intellectual capital

Rights and permissions

Reprints and permissions

About this article

Cite this article

Ferreira, A. Competing Values Framework and its impact on the intellectual capital dimensions: evidence from different Portuguese organizational sectors. Knowl Manage Res Pract 12, 86–96 (2014). https://doi.org/10.1057/kmrp.2012.62

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1057/kmrp.2012.62

Keywords

Navigation