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Content and knowledge provision service – a way to build intellectual capital in learning organizations

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Knowledge Management Research & Practice

Abstract

This paper presents the concept and the implementation of the Content and/or Knowledge Provision (CKP) service. The service is developed as a part of research within Intelligent Learning Extended Organization, an 7th Framework Program for R&D project in the area of technology-enhanced learning. The project aimed at enhancing cross-organizational Learning and Knowledge Building (LKB) practices at workplaces, leading to continuous growth of organization’s intellectual capital. By using the CKP service, employees can upload different kinds of knowledge assets into a knowledge repository, annotate them and (re-)discover relevant ones by performing semantic search over the knowledge repository. Hence, the service effectively serves as a content and knowledge-sharing facility and semantic search engine within a learning organization. Furthermore, CKP enables collaborative manipulation and annotation of knowledge assets in the repository, thus supporting all three components of intellectual capital.

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Acknowledgements

This publication was partially supported/co-funded by the European Community/EU under the ICT theme of the FP7. This document does not represent the opinion of the European Community, and the European Community is not responsible for any use that might be made of its content.

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Authors and Affiliations

  1. University of Belgrade, Belgrade, Serbia

    Sonja D Radenković, Vladan Devedžić, Jelena Jovanović & Zoran Jeremic

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  1. Sonja D Radenković
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  2. Vladan Devedžić
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  3. Jelena Jovanović
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  4. Zoran Jeremic
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Correspondence to Sonja D Radenković.

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Radenković, S., Devedžić, V., Jovanović, J. et al. Content and knowledge provision service – a way to build intellectual capital in learning organizations. Knowl Manage Res Pract 12, 297–309 (2014). https://doi.org/10.1057/kmrp.2013.55

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