TABLE 3
FROM:
Using peer-to-peer technology for collaborative knowledge management: concepts, frameworks and research issues
Saurabh Gupta and Robert Bostrom
BACK TO ARTICLETable 3. Levels of collaborative knowledge management
| Organizational level | Examples of content | Duration of context | Examples of Business Value | P2P Technology/products |
|---|---|---|---|---|
| Individual-Dyadic | Presentation Meeting Dialogue | Minutes, hours | Knowledge generated through interaction | Instant messaging Voice over IP Application sharing Messenger Groove |
| Project/Team | Plans Schedules Working drafts Discussions | Days, weeks, months | Accelerate project work | Interactive workspaces Groove OpenText Oculink |
| Community of interest/practice/department | Relevant content to Community Discussions References Norms and ground rules | Days, weeks, months, years | Manage and share information and knowledge | Interactive workspaces LionShare Groove/Sharepoint Team Services |
| Organizational | Workflow Applications Policies and practices Templates Documents and reports Analyses | Weeks, months, years | Manage Information | Document sharing Indexing Nextpage PC Docs |
| Inter-organizational | Marketing Advertising Retailing Trading | Weeks, months, years | E-commerce E-collaboration | Product inventory Catalog Trading Liquiditynet LionShare |
