Knowledge Management Research & Practice

FIGURE 8

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Harmonising codification and socialisation in knowledge management

Dimitris Apostolou, Andreas Abecker and Gregoris Mentzas

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Figure 8.

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Knowledge assets and main related KOs and attributes linked to the 'Deliver Services' process. 'IO' refers to indexing ontology and 'A' to attribute. For instance, 'Subject Matter' can take its value from a three-level indexing ontology of approximately 500 terms.

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