Article
Knowledge Management Research & Practice (2008) 6, 90–99. doi:10.1057/palgrave.kmrp.8500163
Auditing knowledge management practices: model and application
Meliha Handzic1, Amila Lagumdzija1 and Amer Celjo1
1Sarajevo School of Science and Technology, The University of Buckingham Partner Bistrik 7, Sarajevo, Bosnia and Herzegovina
Correspondence: Meliha Handzic, Sarajevo School of Science and Technology, The University of Buckingham Partner Bistrik 7, Sarajevo 71000, Bosnia and Herzegovina. Tel.: +387 0 33 654 716; Fax: +387 0 33 654 716; E-mail: mhandzic@bih.net.ba
Received 21 February 2007; Accepted 3 October 2007.
Abstract
This paper proposes a knowledge management audit model to assist organisations to obtain an accurate picture of their knowledge-based assets and the strategies used to manage that knowledge across the organisations. The model also serves as a means for assessing how well the identified assets and strategies meet organisational business goals and strategies. The practical application of the model is illustrated in the local government environment. Implications of such an audit are also discussed.
Keywords:
knowledge management (KM), KM model, KM practices, local government, survey
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