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This article [doi:10.1057/palgrave.fsm.4760046] has been cited in the following papers, taken from those publishers and societies that are participating in CrossRef's forward-linking service. The number of citations from this service is usually lower than citation numbers from databases that include more journals.

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  1. EISSN: 15527824 ISSN: 00920703

    Journal of the Academy of Marketing Science

    The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development

    Philippe Aurier, Gilles N’Goala

    doi:10.1007/s11747-009-0163-z

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