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This article [doi:10.1057/palgrave.fsm.4760062] has been cited in the following papers, taken from those publishers and societies that are participating in CrossRef's forward-linking service. The number of citations from this service is usually lower than citation numbers from databases that include more journals.
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ISSN: 13527606
Cross Cultural Management An International Journal
Service provider-customer similarities and disparities: A German study
15 (3), 2008, p.275


