TABLE OF CONTENTS
Volume 8, Issue 3 (August 2009)
Guest Editorial
European hotel industry performance in 2008
Cristina Balekjian, Elke Geieregger, Saurabh Chawla, Adamantia Phoca and Tim Smith
J Retail Leisure Property 8: 153-158; doi:10.1057/rlp.2009.6
Original Articles
Making sense of the hotel guestroom
Alfred Ogle
J Retail Leisure Property 8: 159-172; doi:10.1057/rlp.2009.7
Using Six Sigma DMAIC to design a high-quality summer lodge operation
Sameer Kumar, Angelena Phillips and Julia Rupp
J Retail Leisure Property 8: 173-191; doi:10.1057/rlp.2009.8
Defining facilities management service delivery in UK shopping centres
Zairul N Musa and Michael Pitt
J Retail Leisure Property 8: 193-205; doi:10.1057/rlp.2009.9
E-mail advertising: A study of consumer attitude toward e-mail advertising among Indian users
Zia ul Haq
J Retail Leisure Property 8: 207-223; doi:10.1057/rlp.2009.10


