TABLE OF CONTENTS

Volume 8, Issue 3 (August 2009)

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Guest Editorial

European hotel industry performance in 2008

Cristina Balekjian, Elke Geieregger, Saurabh Chawla, Adamantia Phoca and Tim Smith

J Retail Leisure Property 8: 153-158; doi:10.1057/rlp.2009.6

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Original Articles

Making sense of the hotel guestroom

Alfred Ogle

J Retail Leisure Property 8: 159-172; doi:10.1057/rlp.2009.7

Using Six Sigma DMAIC to design a high-quality summer lodge operation

Sameer Kumar, Angelena Phillips and Julia Rupp

J Retail Leisure Property 8: 173-191; doi:10.1057/rlp.2009.8

Defining facilities management service delivery in UK shopping centres

Zairul N Musa and Michael Pitt

J Retail Leisure Property 8: 193-205; doi:10.1057/rlp.2009.9

E-mail advertising: A study of consumer attitude toward e-mail advertising among Indian users

Zia ul Haq

J Retail Leisure Property 8: 207-223; doi:10.1057/rlp.2009.10

Financial-related causes contributing to project delays

Hamzah Abdul-Rahman, Roshana Takim and Wong Sze Min

J Retail Leisure Property 8: 225-238; doi:10.1057/rlp.2009.11