TABLE 2
FROM:
A Methodology for Learning from System Failures and its Application to Pc Server Maintenance
Takafumi Nakamura and Kyoichi Kijima
BACK TO ARTICLETable 2. Objectives of Phases 1, 2, and 3
| Feature | Objective | |
|---|---|---|
| Phase 1 | Holistic approach (Structuring factor relationships) | Discover root causes by clarifying the relationships between factors |
| Phase 2 | Holistic approach (Grouping factors and problems) | Extract hidden factors behind complex symptoms by grouping factors and problems |
| Phase 3 | Viewing a system from a conceptual as well as a real-world viewpoint Double-loop learning | Discover preventative measures for emergent properties by mapping factors into maintenance subsystems |
Holistic approach (Structuring factor relationships)