FIGURES AND TABLES

Figure 1.

The customer lifecycle

Figure 2.

Key enablers of customer-centric revenue management

Figure 3.

Data management infrastructure

Figure 4.

Customer-centric availability

Figure 5.

Traditional tactical fare management process

Figure 6.

Proposed tactical fare management process

Figure 7.

The pro-active fare action dilemma

Figure 8.

Availability proxy deployment for an O&D carrier

Table 1 - Single-dimensional restriction-free tariff structure.

Table 2 - Hybrid restriction-free tariff structure.