TABLE OF CONTENTS

Volume 5, Issue 3 (February 2005)

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Editorial

Editorial

Andrew Lockwood

Tour Hosp Res 5: 197-198; doi:10.1057/palgrave.thr.6040020

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Papers

Academic Papers: Reoperationalising the loyalty framework

James F Petrick

Tour Hosp Res 5: 199-212; doi:10.1057/palgrave.thr.6040021

Stigma in food service work: How it affects restaurant servers' intention to stay in the business or recommend a job to another

Vivienne J Wildes

Tour Hosp Res 5: 213-233; doi:10.1057/palgrave.thr.6040022

Stochastic multivariable approach to modelling tourism area life cycles

Yuval Karplus and Shaul Krakover

Tour Hosp Res 5: 235-253; doi:10.1057/palgrave.thr.6040023

UK hotel web page accessibility for disabled and challenged users

Russell Williams and Rulzion Rattray

Tour Hosp Res 5: 255-267; doi:10.1057/palgrave.thr.6040024

Practice Papers: The role of the chef in flight catering

Peter Jones

Tour Hosp Res 5: 269-271; doi:10.1057/palgrave.thr.6040025

Developing a scenario planning process using a blank piece of paper

Ian Yeoman and Una McMahon-Beattie

Tour Hosp Res 5: 273-285; doi:10.1057/palgrave.thr.6040026

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Book Review

The Tourism and Leisure Industry Shaping the Future

Mara Manente

Tour Hosp Res 5: 286-287; doi:10.1057/palgrave.thr.6040027